Royal Multispeciality Hospital
Patient Relation Executive — Join Royal Multispeciality Hospital's Patient Care Team
Dhaka
Deadline: 2025-11-15
1 Positions
Job Overview
Company: Royal Multispeciality Hospital
Location: Dhaka
Type: FullTime
Salary: Tk. 16000 - 20000 (Monthly)
Posted: 2025-11-05
Experience: 0 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Maintain regular communication with patients through online platforms (Facebook, Messenger, YouTube, WhatsApp etc.).
- Respond to inbox messages, phone calls and SMS; provide patients with required information and guidance.
- Inform patients about hospital services, clinical departments and doctors.
- Assist interested patients with appointment booking and guide them on arriving at the hospital.
- Prepare daily reports on patient communications, leads and follow-ups.
- Collect patient feedback and share with relevant departments.
Required Skills
- Excellent verbal and written communication (Bangla; basic English desirable)
- Interpersonal skills and relationship-building
- Social media and online messaging proficiency
- Phone-based customer service experience
- Basic computer skills and reporting
Benefits & Compensation
- Mobile bill allowance
- Medical allowance
- Performance bonus (monthly)
- Provident fund
- Overtime allowance
- Attractive commission facilities
- Annual increments and awards
- Training and career development opportunities
Job Description
Royal Multispeciality Hospital is seeking a dedicated and professional Patient Relation Executive to join their front-line patient engagement team. This job is ideal for someone who enjoys direct patient communication, is comfortable working with online platforms and social media, and wants to contribute to improving patient experience in a busy hospital environment. This job circular is published for applicants across Bangladesh; interested candidates are encouraged to review the responsibilities, skills, benefits, and application details below and apply before the deadline. Why this job and company: Royal Multispeciality Hospital is a reputed healthcare provider based in Mohammadpur, Dhaka. As a Patient Relation Executive you will be the primary contact for patients approaching the hospital via online platforms and telephone. The company values service excellence and offers competitive monthly pay and additional benefits. This circular is intended to attract candidates who can support the hospital’s patient conversion targets and maintain strong patient relationships. Key responsibilities (what you will do) Maintain regular communication with patients through online platforms (Facebook, Messenger, YouTube, WhatsApp etc.) and respond to inquiries professionally and promptly. Respond to inbox messages, phone calls and SMS; provide patients with required information and preliminary guidance. Inform patients about hospital services, clinical departments and doctors; explain available care pathways and services. Assist interested patients with appointment booking and guide them on arriving at the hospital. Prepare daily reports on patient communications, leads and follow-ups; track conversion metrics and targets. Collect patient feedback and experience data and submit it to the relevant departments to support service improvement. Work closely with clinical and administrative teams to ensure smooth patient flow and satisfaction. Required experience and profile Education: Bachelor/Honors degree is required. Experience: Up to 2 years of relevant experience is acceptable; prior exposure to hospital, pharmaceutical/medicine companies, or call center environments is an advantage. Age & gender preference (as published): 20 to 35 years; this particular circular specifies male candidates. Please check the original posting for any updates. Workplace: This is an on-site position (work at office) based in Mohammadpur, Dhaka. Skills and personal qualities Excellent verbal and written communication skills (Bangla and basic English desirable). Strong interpersonal skills and ability to build rapport with patients. Familiarity with social media platforms and online messaging tools. Comfortable handling phone inquiries and multi-channel communication. Basic computer skills, ability to maintain logs and prepare daily reports. Organized, punctual, patient-focused, and able to work in a team environment. Compensation and benefits Salary: Tk. 16,000 - 20,000 (Monthly). Other benefits as listed in the job circular: mobile bill allowance, medical allowance, performance bonus, provident fund, overtime allowance. Attractive commission facilities and additional benefits such as monthly performance bonuses, annual increment and awards, training and career development opportunities, and a friendly professional work environment. How to apply Please note the application deadline for this job is 2025-11-15 (validThrough). The job was posted on 2025-11-05. The original posting indicates that online apply is enabled for this position. The job posting does not include a specific email or apply URL in the provided data. Candidates who want to apply should use the official job portal where this circular was published or contact the employer for application guidance. The published contact mobile number for enquiries is 01325661577. If you are applying, prepare a concise CV and any supporting documents. When you apply, mention the job title "Patient Relation Executive" and the job announcement (JobId: 1426132) to help the employer locate your application. Because no explicit apply URL or email was supplied in the data, you should apply via the original recruitment portal where this circular appeared or contact the mobile number above to confirm the application procedure. Always verify application channels before sharing personal or financial information. Additional notes This job posting (circular) and its details were provided by the hiring company. The company name is Royal Multispeciality Hospital and the workplace is Mohammadpur, Dhaka, Bangladesh. The role is Full Time and suitable for candidates who enjoy patient-facing communication and digital engagement. Please ensure you apply before the deadline and follow the application instructions in the official posting to be considered. Keywords included for search and SEO: job, company, circular, bangladesh, apply.