Tech Point BPO
International Call Center Executive — Fluent English Speakers Wanted at Tech Point BPO
Dhaka
Deadline: 2025-11-25
10 Positions
Job Overview
Company: Tech Point BPO
Location: Dhaka
Type: PartTime
Salary: Negotiable
Posted: 2025-11-03
Experience: 0 Years
Education Requirements
No strict formal education requirement specified; higher secondary and above preferred.
Job Responsibilities
- Manage large amounts of inbound calls in a timely manner
- Follow communication scripts when handling different topics
- Handle customer inquiries over the phone and provide product/service information
- Manage and resolve customer complaints
- Process orders, forms and applications
- Identify and escalate priority issues
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Work assigned night or day shifts as required
Required Skills
- Fluent in English speaking
- Strong verbal communication skills
- Customer service orientation
- Ability to handle high call volumes
- Basic computer and CRM skills
- Problem solving and escalation handling
- Willingness to work in shifts (including night shift)
Benefits & Compensation
- Salary Review: Yearly
- Negotiable salary
- Training and career development opportunities
- Exposure to international customer support operations
Job Description
Join Tech Point BPO as an International Call Center Executive — an exciting job opportunity for energetic candidates who are fluent in English and ready to work in a dynamic BPO environment. This circular is for positions based in Dhaka, bangladesh. If you are customer-focused, comfortable handling high volumes of inbound calls, and eager to build a career in a leading call center company, read on and apply.About the company: Tech Point BPO is a professional BPO service provider offering 24/7 call center, data entry and customer support services. The company prides itself on delivering cost-effective, high-quality customer service solutions. This job circular highlights an opening for International Call Center Executive roles located at the company’s Dhaka office.Job context & schedule:Shift options: 10:00 PM – 07:00 AM (night shift) or 07:00 AM – 01:00 PM (day shift)Workplace: Work at office (Dhaka, Mohammadpur)No sales target — focus is on service and supportKey responsibilities (summary):Manage large amounts of inbound calls in a timely, professional manner.Follow communication scripts for consistent customer interactions.Handle customer inquiries via telephone, providing accurate product and service information.Process orders, forms, and applications as required.Identify and escalate priority issues to the appropriate teams.Manage and resolve customer complaints with empathy and efficiency.Follow up on customer calls where necessary to ensure resolution.Document all call information and outcomes according to standard operating procedures.Required skills & attributes:Fluent in English speaking — clear pronunciation and confidence on the phone.Excellent communication and interpersonal skills.Customer service orientation with problem-solving abilities.Comfortable working in shifts, including night shift when required.Basic computer skills and ability to use CRM or call-handling systems.Ability to remain calm and professional under pressure.Education & experience: Education requirements are not strictly specified; candidates with higher secondary or equivalent and above are welcome. Prior experience in a call center or customer support role is an advantage but freshers with strong English skills and a customer-first attitude can also apply.Other requirements: Age 18 to 30 years (as mentioned in the circular). Both male and female candidates (M, F) are eligible. Candidates must be available to work from the office location in Dhaka (Mohammadpur).Benefits:Salary: Negotiable (as per circular)Annual salary reviewOpportunity for growth within a growing BPO companyTraining and exposure to international customer support operationsHow to apply: Interested candidates should apply by sending their CV to techpointbpo@gmail.com as instructed in the circular. You can also apply via the employer’s My Bdjobs account where indicated. Please mention the job title "Call Center Executive (International)" and your preferred shift in the subject line. The application deadline is 2025-11-25 — make sure to apply before this valid through date. For questions, you may contact the company at 01614000010.Location & workplace details: The job is located in Dhaka (Mohammadpur). The company address is Probal Tower, 45 Probal Housing, Ring Rd, Adabor, Dhaka 1207, bangladesh.Why apply: This job offers a chance to join a reputable company in the BPO sector, work on international accounts, and build phone-based customer support expertise. If you meet the English proficiency requirement and are comfortable with the listed shifts, apply now to be considered.Note: This job posting (circular) information is provided by the employer. Candidates are advised to follow the application instructions and confirm details directly with Tech Point BPO where necessary.