Labaid Hospital
Head of Hospitality Management — Lead Hospital Hospitality at Labaid (Dhanmondi)
Dhaka
Deadline: 2026-01-15
1 Positions
Job Overview
Company: Labaid Hospital
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-12-28
Experience: 10 Years
Education Requirements
Master's degree in hospitality management, hotel administration, or a related field
Job Responsibilities
- Supervise Housekeeping, Maintenance, Food & Beverage, and Safety & Security operations at Dhanmondi Cardiac & Specialized Hospitals
- Ensure routine, preventive, and emergency maintenance of hospital building
- Coordinate renovation works under management guidance
- Drive patient satisfaction improvements in hospitality and facility services
- Mitigate and resolve patient complaints related to housekeeping, maintenance, food & beverage, and safety & security
- Train and develop workforce to enhance service quality
- Perform other assignments given by higher management
Required Skills
- Leadership and people management
- Facility and maintenance planning
- Food & Beverage operations oversight
- Safety & Security management
- Customer (patient) service and complaint handling
- Training and staff development
- Excellent communication, negotiation and decision-making skills
Benefits & Compensation
- Compensation & Benefits as per company policy
Job Description
Overview: Labaid Hospital, a leading healthcare company in bangladesh, is inviting experienced professionals to apply for the position of Head of Hospitality Management. This job circular is aimed at senior-level candidates who can lead and manage housekeeping, maintenance, food & beverage, and safety & security operations in a large hospital environment. If you are a results-driven leader with a strong background in facility operations and patient-focused service, please read the full job circular and apply before the deadline.About the company: Labaid Hospital is a recognized name in Bangladesh healthcare with multiple hospitals and a commitment to quality patient care. This job offers the opportunity to join a reputable healthcare employer and contribute to patient satisfaction through excellent hospitality and facility management services.Key responsibilitiesOverall supervision and leadership of Housekeeping, Maintenance, Food & Beverage, and Safety & Security operations for Dhanmondi Cardiac & Specialized Hospitals.Ensure routine, preventive, and emergency maintenance of hospital buildings and infrastructure at Dhanmondi.Coordinate renovation works and refurbishment under management guidance, ensuring minimal disruption to patient services.Drive continuous improvement efforts to enhance patient satisfaction in housekeeping, maintenance, food & beverage, and safety & security.Respond promptly to and mitigate patient complaints related to hospitality services and facilities.Train, mentor, and develop workforce capabilities to raise service quality standards.Implement and monitor safety and security protocols to protect patients, staff, and visitors.Undertake any other duties assigned by higher management in alignment with hospital goals.Required qualifications & experienceMaster's degree in hospitality management, hotel administration, or a related field (as per job education requirements).Minimum 10 years' experience in the related field, with a strong track record in managing large-scale facility operations.Proven leadership experience in directing multi-disciplinary teams across housekeeping, maintenance, catering, and security functions.Excellent communication, negotiation, and decision-making skills.Strong orientation to customer (patient) satisfaction and quality service standards.Age should be below 50 years as per the job circular.Desired skillsLeadership and people managementFacility and maintenance planningFood & beverage operations oversightSafety & security protocol managementComplaint handling and customer service (patient-centric)Training and workforce developmentGood communication, negotiation and problem-solving skillsJob specificsJob role: Head of Hospitality ManagementJob category: HealthcareEmployment type: Full TimeLocation: Dhanmondi, Dhaka, BangladeshVacancies: 1 (as indicated in the circular)Compensation & benefitsCompensation & benefits: As per company policy.Other benefits and details will be provided during the recruitment process.How to applyInterested candidates should apply via email. Please prepare an up-to-date CV and submit it to hr.hospitals@labaidgroup.com. In the subject line of your email, clearly mention the post you are applying for (Head of Hospitality Management). This job circular requires applicants to apply before the stated deadline. Online apply is available through the employer's channels; candidates from across bangladesh are encouraged to apply.Application deadline: 2026-01-15. Please ensure your application and CV are submitted before this date.NotesAge requirement: At most 50 years.Gender: M,F (both male and female applicants may apply).Assessment: No formal assessment requirement listed.This job posting is an official circular from the company and contains essential instructions on how to apply. If you are an experienced hospitality/facility leader looking to grow your career in the healthcare sector in bangladesh, this is a compelling job opportunity. Apply promptly and follow the application instructions provided above.