BEST EASTERN APARTMENT
Friendly Front Desk & Housekeeping Team Member — Best Eastern Apartment (Dhaka)
Dhaka
Deadline: 2026-01-05
3 Positions
Job Overview
Company: BEST EASTERN APARTMENT
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-12-26
Experience: 1 Years
Education Requirements
Bachelor in Engineering (BEngg) in Computer Science & Engineering; Bachelor of Arts (BA) in English; Bachelor of Science (BSc) in Hospitality Management
Job Responsibilities
- Welcome and assist guests, residents, and visitors in a professional and courteous manner.
- Answer phone calls, respond to emails, and manage all front desk inquiries efficiently.
- Maintain visitor logbooks, guest records, and prepare front desk reports.
- Assist with booking, check-in, and check-out processes.
- Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
- Monitor security at the reception area, including ID checks and visitor passes.
- Receive, sort, and distribute mail, packages, and documents.
- Address guest complaints or issues promptly and escalate when necessary.
- Ensure the reception area remains clean, organized, and presentable at all times.
- Provide administrative support including data entry, filing, and preparation of daily reports.
Required Skills
- Communication in English
- COMPUTER OFFICE MANAGEMENT
- Guest Handling
- Online Booking
- Reporting and Documentation
- Reception
- Receptionist/ Front Desk
Benefits & Compensation
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Overview: Best Eastern Apartment is seeking a dedicated and customer-focused Front Desk & Housekeeper to join our hospitality team in Dhaka. This job is ideal for candidates who enjoy guest interaction, can manage front desk operations, and support housekeeping to ensure comfortable stays for both local and foreign guests. This circular is part of the company's active recruitment drive in bangladesh; interested candidates are encouraged to read the full job circular and apply before the deadline. Why join this company? Best Eastern Apartment provides quality apartment services for local and foreign guests. As a member of our team you will be part of a professional environment where guest satisfaction, teamwork, and operational efficiency are priorities. The company values growth and provides regular salary reviews and festival bonuses. Key job responsibilities (summary): Welcome and assist guests, residents, and visitors professionally and courteously. Handle phone calls, respond to emails, and manage front desk inquiries efficiently. Maintain visitor logbooks, guest records, and prepare daily front desk reports. Assist with booking, check-in, and check-out processes and coordinate with housekeeping and maintenance. Monitor reception area security, verify IDs, and issue visitor passes as required. Receive, sort, and distribute mail, packages, and documents. Address guest complaints or issues promptly and escalate when necessary. Ensure the reception area remains clean, organized, and presentable at all times. Provide general administrative support including data entry, filing, and preparation of daily reports. Detailed responsibilities (expanded): Greet guests warmly and provide information about the property, services, and local area. Handle reservations and booking records accurately; use online booking systems when applicable. Coordinate with housekeeping to ensure rooms are ready and any guest requests are met promptly. Maintain accurate documentation for arrivals and departures; ensure smooth handover between shifts. Perform light housekeeping duties where necessary and assist housekeeping staff to maintain standards of cleanliness. Report maintenance issues to the relevant department and follow up until resolution. Required skills and qualifications: Education: Bachelor in Engineering (BEngg) in Computer Science & Engineering, or Bachelor of Arts (BA) in English, or Bachelor of Science (BSc) in Hospitality Management (as listed in the circular). Other equivalent qualifications may be considered. Experience: 1 to 3 years preferred in hotels or hostels; freshers are also encouraged to apply. Language & communication: Good communication in English and interpersonal skills to interact with both local and foreign guests. Technical: COMPUTER OFFICE MANAGEMENT, basic computer and office software skills for reporting and documentation. Role-specific: Reception, receptionist/front desk experience, guest handling, online booking familiarity, reporting and documentation skills. Other: ability to multitask, remain calm under pressure, and handle guest complaints professionally. Benefits & compensation: Salary: Negotiable (as stated in the job posting). Salary review: yearly. Festival bonuses: two festival bonuses per year. Career development and on-the-job training opportunities within the company. Who should apply: Candidates aged between 18 to 35 years (as per the job circular), both male and female, with a background in hospitality, hotel, hostel or relevant customer service roles. Freshers who meet the educational requirements and show strong communication skills are welcome to apply. How to apply: This is an online apply opportunity. Please review the company profile and apply online before the application deadline. The company website is provided in the circular for additional company details. If the apply link is unavailable, candidates may visit the company website or the original job circular to submit an application. The valid through date (application deadline) is listed in the circular—apply well before 2026-01-05. Location & workplace: This is a full-time position based at the company office in Dhaka, Bangladesh. The company address and contact details are provided in the circular. Important notes: The information in this job announcement is provided by the employer and published in Bdjobs. Candidates should verify details directly with the company before making decisions. This job posting contains the keywords job, company, circular, bangladesh, and apply to ensure visibility and relevance for applicants searching for opportunities in the region.