Head of Branch — Brahmanbaria (Citizens Bank PLC) — Lead Branch Banking Team

Citizens Bank PLC invites experienced banking professionals to consider an important leadership job opportunity as Head of Branch for its Brahmanbaria branch. This circular is intended for qualified candidates across Bangladesh who have proven branch management experience and are ready to lead business growth, ensure regulatory compliance and deliver excellent customer service. Below you will find a detailed job description, responsibilities, required skills, educational and experience requirements, and how to apply. Please read carefully and apply before the deadline. About the company and role Citizens Bank PLC is a reputed financial institution operating in Bangladesh. The role of Head of Branch is a senior branch leadership position responsible for business development, operational excellence, team performance and regulatory compliance at the Brahmanbaria branch. This job requires a strategic, business-focused leader with excellent client connectivity and the ability to achieve and exceed targets. Key responsibilities Lead the branch to attain business targets by driving deposit mobilization, credit growth and overall branch profitability. Develop and maintain strong relationships with customers across different segments; articulate client funding needs and propose appropriate banking solutions. Monitor and mentor branch team members to ensure consistent performance, productivity and adherence to procedures. Ensure due compliance with regulatory requirements and internal policies to mitigate operational risks. Oversee branch operations and housekeeping, ensuring timely and accurate processing of transactions and maintenance of corporate etiquette. Exercise sound negotiation skills and due diligence in credit assessment and customer onboarding. Coordinate with central teams and other branches for seamless service delivery and cross-selling. Detailed responsibilities (extracted and expanded) Drive superior business performance with strategic planning and a client-centric approach. Work with clear direction to attain set targets, and report performance to higher management. Ensure quality customer service and maintain high accuracy in daily operations. Provide leadership and problem-solving to manage multiple tasks and meet deadlines under pressure. Monitor and enforce regulatory compliance in all branch activities. Required education & experience Post-Graduation / Masters degree. Candidates should not have any 3rd class/division in their academic career. Minimum 6 years of banking service, including at least 1 year as Head of Branch or Manager - Operations (or equivalent branch leadership role). Skills & attributes Strong experience in branch banking, branch operations and general banking. Customer relationship management and performance monitoring skills. Excellent communication skills in English and Bengali. Leadership, team management, problem-solving ability and sound computer literacy. Ability to manage multiple tasks, meet deadlines and work under pressure. Regulatory compliance awareness and due diligence mindset. Other requirements Age: 35 to 45 years. Both male and female candidates (M, F) are eligible to apply. Location Position is based in Brahmanbaria, Bangladesh. The company’s registered/contact address listed is Chini Shilpa Bhaban-2, 76, Motijheel C/A, Dhaka-1000. Salary & benefits Salary: Negotiable. The bank will offer a competitive salary and benefits package according to company policy and the candidate’s experience. How to apply This is an online apply circular via Bdjobs portal. Interested candidates should apply through the employer’s online application process before the application deadline. The job posting was published on 2025-12-22 and the last date to apply (valid through) is 2026-01-05. Ensure you prepare an up-to-date CV, supporting documents and (if requested) a video resume. To apply, visit the employer’s application portal on Bdjobs (mybdjobs) and follow the sign-in/apply steps. If you have difficulty, refer to the job posting on Bdjobs for the official apply link. Important notes This job announcement is provided by the recruiting company; verify all details during the application process. Prepare documents showing educational qualifications, experience certificates and any leadership/managerial proof for verification. If you match the above requirements and are ready to lead a branch in a growing bank in Bangladesh, do not miss this opportunity — apply before 2026-01-05.