Iconic Unity Group
Passenger Guide / Supervisor — Friendly, Experienced Travel Guide for Sleeper & Business Class Services
Dhaka
Deadline: 2026-01-20
1 Positions
Job Overview
Company: Iconic Unity Group
Location: Dhaka
Type: FullTime
Salary: Tk. 14000 - 25000 (Monthly)
Posted: 2025-12-22
Experience: 1 Years
Education Requirements
SSC (also HSC, Alim, Bachelor/Honours listed as acceptable)
Job Responsibilities
- Verify passenger presence and tickets before bus departure
- Announce route, stops and destination information during journey
- Provide safety instructions (emergency exits, fire extinguisher usage)
- Inform and manage passengers accurately at halts and maintain schedule
- Coordinate with driver and helper to ensure timely and safe trips
- Handle passenger complaints and provide quick resolution or escalation
- Ensure all passengers disembark safely before the bus departs
- Hand over reports/notes to counter or next supervisor after trip completion
Required Skills
- Verbal communication and public announcement skills
- Customer service and complaint handling
- Time management and coordination
- Observational skills and attention to passenger safety
- Basic reporting and record handover
Benefits & Compensation
- Mobile bill reimbursement
- Trip-based salary opportunities
- Experience working across routes in Bangladesh
- Potential for career growth within the transport division
Job Description
Iconic Unity Group is recruiting for a Passenger Guide / Supervisor for their sleeper, suit class and business class coach services. This job circular invites qualified candidates across Bangladesh to apply for a responsible customer-facing position on long-distance coaches. The company is looking for a smart, experienced and service-oriented individual who can ensure passenger safety, comfort and smooth operation of trips. This job posting outlines responsibilities, required skills, education, benefits and how to apply.About the company and circular: Iconic Unity Group (Iconic Express Ltd) operates intercity transport services across Bangladesh. This job circular describes a role that serves passengers directly during trips. If you are interested in transportation, customer service and supervisory responsibilities, read on and apply before the deadline.Key detailsPosition: Passenger Guide / SupervisorCompany: Iconic Unity Group (Iconic Express Ltd)Location: Anywhere in Bangladesh (company office: Suite: 8/A&B, LilyPond Center, 3, R. K Mission Road, Motijheel, Dhaka)Employment type: Full TimeAge requirement: 20 to 40 yearsGender: Male (as per circular)Minimum experience: 1 year in Transport Service/TransportationSalary: Tk. 14,000 - 25,000 (monthly; trip-based pay as stated)Application deadline: 2026-01-20 — please apply before this validThrough datePrimary responsibilitiesVerify passenger presence and tickets before bus departure.Announce route, stops and destination information clearly during the journey.Provide safety briefings and guidance about emergency exits and fire extinguishers.Inform and manage passengers correctly at halts and ensure time and destinations are properly communicated and controlled.Coordinate with driver and helper to maintain the scheduled departure and safe journey.Listen to passenger complaints or issues and attempt rapid resolution or escalate when necessary.Ensure all passengers disembark safely before the bus departs at journey end.Hand over pertinent reports or notes to the counter or next supervisor at the end of the trip.Required qualifications & experienceEducation: SSC or equivalent (HSC, Alim, Bachelor/Honours candidates also listed in company requirements)Experience: Minimum 1 year in transport service or related transportation field; 1–5 years typical for this role.Physical & personal requirements: Minimum height approximately 5 ft 5 in; smart appearance; honest, hardworking and articulate in language. Religious observance (e.g., being a namazi) is mentioned as favorable in the circular but not a formal requirement.Skills & attributesExcellent verbal communication and public announcement skills.Customer service orientation and complaint handling.Time management and coordination with vehicle crew.Observational skills for passenger headcounts and safety compliance.Basic report writing / handing over at trip completion.Documents & application requirementsCV / résumé2 passport size photosOne guarantor details and photocopy of guarantor IDNID card photocopy (applicant)Guardian/parent NID photocopyChairman certificate photocopyOriginal education certificate copies to be submitted for verificationSubmission of a bank blank chequeRefundable security deposit: BDT 30,000 (as stated in the circular)BenefitsMobile bill reimbursement (as per company policy)Trip-based salary structure allowing potential for higher earnings depending on assignmentsOpportunity to work across routes in Bangladesh, gaining transport sector experienceHow to applyThis job supports online apply. Interested candidates should apply before the validThrough date of 2026-01-20. The circular indicates online application via the platform where this ad is posted (bdjobs/mybdjobs sign-in). Prepare required documents and follow the apply link provided in the ad to submit your application and resume. If you are selected, bring original documents for verification and be prepared to submit the refundable deposit as required by the company.This job description aims to be SEO friendly and contains the keywords job, company, circular, bangladesh and apply to help candidates find and understand this vacancy. Iconic Unity Group encourages qualified applicants from across Bangladesh to apply early. Best of luck in your application!