Mhadi Support Services Limited
Sr. Collection Executive / Collection Executive — Join a Growing Finance Team in Dhaka
Dhaka
Deadline: 2026-01-20
1 Positions
Job Overview
Company: Mhadi Support Services Limited
Location: Dhaka
Type: Contractor
Salary: Tk. 17,000 - 22,000 (Monthly)
Posted: 2025-12-21
Experience: 1 Years
Education Requirements
Bachelor/Honors (Preferred). Freshers can apply as indicated.
Job Responsibilities
- Make regular follow-ups via phone call, SMS and physical visits to collect overdue payments and reduce outstanding balances.
- Ensure recovery targets are met on a daily, weekly, and monthly basis.
- Maintain accurate records of all collection activities and customer interactions.
- Submit daily and weekly collection reports to the supervisor.
- Discuss payment plans or settlement offers with debtors within policy limits and document settlements.
- Address customer queries and concerns regarding dues and maintain professional behavior.
- Adhere to legal regulations and bank policies while collecting payments and ensure confidentiality of customer data.
Required Skills
- Extrovert and strong communicator
- Loan recovery
- Motorbike driving (for field visits)
- Compliance
- Compliance Management
- Credit Collection
- Credit Risk Management
- Customer Service
- Debt Collection
Benefits & Compensation
- Incentive (performance-based)
- Weekly 2 holidays
- Festival bonus (2)
Job Description
Mhadi Support Services Limited is looking for motivated Sr. Collection Executive / Collection Executive to join their collections team. This job circular seeks proactive, confident and service-oriented professionals to manage overdue accounts, recover outstanding payments, and maintain excellent customer interactions. The company is offering a contractual role based in Dhaka with attractive incentives and regular holidays. If you want to apply for a job in a reputable company in Bangladesh, review the responsibilities, required skills and benefits below and prepare to apply before the stated deadline. Why join this company and this job? Work for an established company operating across Bangladesh with professional processes and reporting lines. Opportunity to build collections and negotiation skills, with exposure to banks and insurance sectors. Incentive-based pay and regular weekly holidays plus festival bonuses. Key responsibilities (summary from the job circular and expanded): Debt collection: conduct regular follow-ups via phone calls, SMS and field visits as assigned to collect overdue payments and reduce outstanding balances. Achieve recovery targets on daily, weekly and monthly bases and maintain a disciplined approach to meeting KPIs. Documentation: maintain accurate, up-to-date records of all collection activities, document settlements and promises to pay, and prepare daily/weekly collection reports for supervisors. Negotiation & settlement: discuss payment plans and settlement offers within company/bank policy limits and ensure all commitments are properly documented and authorized. Customer service: address customer queries and concerns related to dues professionally and courteously; manage difficult conversations while protecting company reputation. Compliance: adhere to legal regulations, banking policies and the company’s confidentiality rules when handling customer and payment information. Fieldwork & mobility: carry out physical visits when required (motorbike driving skill may be needed for field collections). Required and suggested skills: Extrovert and confident communicator with strong phone etiquette. Experience in loan/credit recovery, credit collection or debt collection processes. Customer service orientation and ability to handle difficult customers. Knowledge of compliance and compliance management relevant to collections and financial services. Practical motorbike driving skill if field visits are assigned. Familiarity with credit risk management and basic negotiation techniques. Education & experience: Minimum: Bachelor/Honors (preferred). Experience: 1 to 5 years in relevant fields such as banks, insurance or other financial services. Freshers are also encouraged to apply when appropriate. Compensation & benefits: Monthly salary range: Tk. 17,000 - 22,000 (BDT). Incentives based on collection performance. Weekly 2 holidays. Festival bonus: 2 (as per company policy). Location & workplace: Workplace: Office-based (with field visits as assigned). Job location: Anywhere in Bangladesh (company office based in Gulshan, Dhaka). How to apply: This job supports online apply via the employer portal. Please apply through the provided apply link before the application deadline. The job circular lists the application deadline clearly — make sure to apply on or before that date. Prepare an updated CV/resume, mention relevant collection experience and indicate availability for field visits if required. Important notes: This job posting was published by the employer; verify any recruitment communication directly with the company. Do not share sensitive financial information outside official company channels. This SEO-friendly job description contains the keywords job, company, circular, bangladesh and apply to help you find and respond to the vacancy efficiently. If you are interested in a career in credit collection and customer service, this role at Mhadi Support Services Limited presents a promising opportunity — please review the responsibilities, confirm you meet the qualifications and apply before the deadline.