Fish Vally
Sales Executive (Social Media Inbox) — Customer-Focused Sales Role at Fish Vally
Dhaka
Deadline: 2025-12-25
6 Positions
Job Overview
Company: Fish Vally
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-12-19
Experience: 1 Years
Education Requirements
Not specified
Job Responsibilities
- Respond promptly to customer messages in Facebook Page, WhatsApp and Instagram inboxes.
- Confirm orders politely and accurately with customers.
- Recommend appropriate products based on customer needs.
- Follow up on payments, delivery addresses and order statuses.
- Ensure customer satisfaction and handle returns/complaints.
- Update daily inbox reports and maintain order and sales records.
- Input sales data into Microsoft Excel.
- Work assigned shifts (day/night) and adhere to schedules and rotation.
Required Skills
- Social media inbox management (Facebook, WhatsApp, Instagram)
- Customer service and communication
- Order processing and follow-up
- Microsoft Excel (data entry and record keeping)
- Problem solving and complaint handling
- Polite and professional phone/online etiquette
Benefits & Compensation
- Yearly salary review
- 1 festival bonus per year
Job Description
Fish Vally is hiring a dedicated and customer-focused Sales Executive (Social Media Inbox) to join our growing team. This job is ideal for energetic individuals who enjoy direct customer interaction via social media channels and want to work in a fast-paced office environment. This circular targets candidates in Bangladesh who are comfortable managing high-volume messaging on Facebook, WhatsApp and Instagram, and who can convert inquiries into confirmed orders with accuracy and politeness. This job description provides a clear overview of responsibilities, required skills, working hours, benefits and application details. If you are looking for a job in a dynamic company environment and want to apply, please review the full circular below and prepare your application accordingly. Key responsibilities Respond promptly to customer messages in the Facebook Page, WhatsApp and Instagram inboxes. Communicate politely with customers to confirm and process orders. Understand customer needs and recommend the correct product(s). Follow up on payment confirmations, delivery addresses and order status updates. Ensure customer satisfaction; handle returns, complaints and escalation as needed. Prepare and update daily inbox reports and maintain order and sales records. Enter sales and order data accurately into Microsoft Excel. Work in assigned shifts and maintain consistent performance and attendance. Shift & working hours Day Shift: 09:00 – 21:00. Night Shift: 21:00 – 09:00. Each shift is 12 hours including a 1-hour break. One weekly leave (rotational). Who should apply? This job is suitable for candidates with at least one year of relevant experience in direct selling, marketing service companies or similar customer-facing roles. The ideal candidate should have excellent communication skills in Bangla, good interpersonal skills, and basic computer literacy (especially Microsoft Excel). The company welcomes male and female applicants. Required skills & attributes Minimum 1 year of experience in direct selling/marketing service company or similar fields. Excellent customer service and communication skills (Bangla & conversational English preferred). Proven ability to handle high-volume social media inboxes (Facebook, WhatsApp, Instagram). Strong organizational skills and attention to detail for order processing and record keeping. Basic to intermediate proficiency in Microsoft Excel for data entry and reporting. Polite, patient, and problem-solving attitude for handling returns and complaints. Benefits & other information Salary review: Yearly. Festival bonus: 1 (per year). Work at office — this is an on-site position in Dhaka. Company: Fish Vally — established workplace with rotational shifts and systematic reporting. Important: This job circular is published for applicants across Bangladesh. Please ensure you read the application deadline and apply before the validThrough date. The position has multiple vacancies, and the company may close the circular once sufficient applications are received. How to apply Online application is available through the employer's application portal. Follow the provided apply link or visit the employer's page to complete your application. Make sure your resume and any required documentation are attached if the portal requests them. When you apply, mention your relevant experience in social media customer handling and Excel data entry. If you match the role and responsibilities and want to be part of a service-oriented company, please prepare your application and apply promptly. This job is a great opportunity for candidates seeking hands-on experience in social-media-driven sales operations in Bangladesh. Keywords: job, company, circular, bangladesh, apply