ZF Health Express
Friendly Receptionist (Female) — Join ZF Health Express as the First Point of Care
Dhaka
Deadline: 2026-01-15
1 Positions
Job Overview
Company: ZF Health Express
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-12-16
Experience: 1 Years
Education Requirements
Bachelor/Honors preferred; Higher Secondary considered
Job Responsibilities
- Greet and assist visitors and clients in a professional manner
- Answer incoming calls and respond to WhatsApp, emails, and messages
- Maintain visitor records and client appointment schedules
- Provide basic information about services and forward detailed queries to relevant departments
- Keep the reception area clean, organized, and welcoming
- Support administrative tasks like document handling, printing, and filing
- Maintain communication with internal departments as required
- Handle client follow-ups and ensure timely responses
Required Skills
- Receptionist / Front Desk
- Customer service
- Phone and WhatsApp communication
- Email communication
- Appointment scheduling
- Basic document handling and filing
- Organization and multitasking
Benefits & Compensation
- As per company policy
Job Description
ZF Health Express, a growing healthcare company based in Dhaka, Bangladesh, is seeking a professional and warm Receptionist to join their front office team. This job posting is part of a new company circular seeking reliable candidates who can represent the organization with confidence and compassion. If you are organized, customer-focused, and eager to apply your communication skills in a healthcare environment, we encourage you to apply. This job offers an opportunity to work at the heart of a service-driven organization. The Receptionist plays a critical role in shaping the first impression of the company and facilitating smooth communication across departments. The role is ideal for candidates with some customer service or front-desk experience, especially those who have worked in e-commerce or healthcare startup settings. Key responsibilities (summary): Greet and assist visitors and clients in a professional and welcoming manner. Answer incoming telephone calls and respond to WhatsApp messages, emails, and other electronic communications promptly. Maintain accurate visitor records and manage client appointment schedules. Provide basic information about services and forward detailed queries to the appropriate departments. Keep the reception area clean, organized, and welcoming for patients and visitors. Support administrative tasks such as document handling, printing, filing, and record keeping. Maintain regular communication with internal departments to ensure timely responses and client follow-ups. Handle client follow-ups to ensure queries are resolved and that service expectations are met. Detailed responsibilities (expanded): Act as the first point of contact for clients arriving at the facility; ensure a courteous and efficient greeting and check-in process. Manage multi-channel communication (phone, WhatsApp, email, messaging apps) and triage incoming inquiries to the correct teams while maintaining clear logs of all contacts. Maintain appointment calendars, remind clients of upcoming appointments when required, and reschedule or escalate no-shows or cancellations according to company policy. Assist with light administrative duties—preparing documents, scanning and printing patient forms, filing records, and ensuring confidentiality and security of client information. Coordinate with clinical and administrative teams for smooth patient flow, ensuring that patient needs are identified and forwarded to the correct person or department. Support basic billing inquiries and direct complex financial questions to the billing or accounts team as per company protocol. Required skills and qualifications: Education: Bachelor/Honors preferred; Higher Secondary will also be considered. (As listed in the company circular.) Experience: At least 1 year of relevant experience. Experience in e-commerce or a healthcare startup environment is a plus. Skills: Receptionist / Front Desk skills, good verbal and written communication, basic computer literacy (email, messaging apps, scheduling software), customer service orientation. Personal qualities: Courteous, reliable, organized, able to multitask and prioritize, and committed to maintaining patient confidentiality and professional standards. Age & Gender: Age 18 to 30 years. This specific job circular requests female applicants only (Female candidates are preferred for this position). Benefits & other details: Salary: Negotiable—details to be discussed during the interview or per company policy. Other benefits: As per company policy. Workplace: Office-based position at DOHS Mirpur, Dhaka. Employment type: Full Time. How to apply: This job is listed as an online apply opportunity on Bdjobs. Interested candidates should prepare their CV/resume and apply through the company’s listed application channel or the Bdjobs portal. The job circular indicates online application; candidates are encouraged to visit the employer’s listing on the job portal and complete the apply process before the deadline. If you have questions, check the job posting page for contact details or additional apply instructions. Important dates: Posted on: 2025-12-16 Application deadline (valid through): 2026-01-15 This description is intended to give applicants a complete view of the Receptionist job at ZF Health Express in Dhaka, Bangladesh. Please read the official job circular carefully and apply following the portal’s instructions. The company encourages qualified candidates to apply early and ensure all required documents are submitted.