ZF Health Express
Customer-Focused Call Center Executive for Growing Healthcare Company
Dhaka
Deadline: 2026-01-15
1 Positions
Job Overview
Company: ZF Health Express
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-12-16
Experience: 1 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Call leads and schedule appointments.
- Document and update customer information in the system.
- Respond to inquiries and resolve issues promptly.
- Maintain accurate customer records and reports.
- Coordinate with other teams for smooth operations.
- Provide professional, friendly, and timely customer service.
Required Skills
- Call Center
- Appointment Scheduling
- Client Communication
- Data Entry
- Issue Resolution
- Lead management
- MS Office
- CRM software
- English
- Bangla
Benefits & Compensation
- As per company policy
Job Description
ZF Health Express is hiring a proactive and customer-focused Call Center Executive for an exciting job opportunity in Dhaka. This circular invites motivated candidates to apply for a role that combines appointment scheduling, client communication, and issue resolution within a dynamic healthcare company environment. If you are seeking a job that values friendly service, accuracy, and teamwork, this position offers a chance to grow your career in Bangladesh’s healthcare-support sector. Overview: Position: Call Center Executive (Male/Female) Company: ZF Health Express Location: Dhaka (DOHS Mirpur), Bangladesh Employment Type: Full Time Application: Online — please read how to apply below Key responsibilities: Call leads and schedule appointments for clients and patients. Document and update customer information accurately in the system (CRM/data entry). Respond to inquiries and resolve issues promptly, escalating where necessary. Maintain accurate customer records and prepare regular reports. Coordinate with other teams for smooth operations and timely follow-up. Provide professional, friendly, and timely customer service at all times. Required skills and competencies: Prior experience in call center operations, customer service, or related roles (at least 1 year). Strong appointment scheduling and lead management skills. Excellent verbal and written communication skills in English and Bangla. Proficiency in MS Office and familiarity with CRM software. Good problem-solving skills and ability to work under pressure and handle multiple tasks. Strong interpersonal skills and client communication abilities. Education & experience: Minimum education: Bachelor/Honors. Minimum experience: At least 1 year; relevant experience in e-commerce or healthcare startup environments is an advantage. Other details & benefits: Age requirement: 20 to 30 years as noted in the job circular. Gender: Male/Female (M, F). Salary: Negotiable — as per company policy. Other benefits: As per company policy (JobOtherBenifits). How to apply: This is an online apply job post. Candidates are encouraged to prepare an updated CV and relevant documents and follow the apply instructions on the original job circular. If you found this job post and want to apply, please use the official apply link in the job posting. Ensure your CV highlights call center experience, appointment scheduling, CRM familiarity, and language proficiency. If you have a video resume (preferred), include it as the company prefers video resumes. This job posting in Bangladesh is provided by the company ZF Health Express. Interested applicants should apply before the stated deadline. The circular details the job responsibilities, required skills, and how to apply. Apply early to avoid missing the opportunity. Keywords for SEO and discovery: job, company, circular, bangladesh, apply.