bKash Ltd.
Senior Officer / Assistant Manager — Merchant Payments (Grow with bKash)
Dhaka
Deadline: 2025-12-28
1 Positions
Job Overview
Company: bKash Ltd.
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-12-14
Experience: 2 Years
Education Requirements
Bachelor’s degree from a reputed university
Job Responsibilities
- Identify and onboard high-potential merchants across assigned regions.
- Build strong relationships with merchant stakeholders to ensure long-term engagement.
- Conduct regular performance reviews and business check-ins with key partners.
- Support merchant onboarding, including KYC verification and coordination with internal functions.
- Ensure timely activation and training on payment acceptance and merchant tools.
- Coordinate with Operations, Tech, and Support teams to resolve merchant issues.
- Execute campaigns and deploy value-added solutions to drive product adoption.
- Capture insights on merchant needs, competitor movements, and new business opportunities.
- Ensure POSM implementation and brand visibility as per guidelines.
- Support reconciliation troubleshooting and reporting-related problem solving.
- Identify and operationalize new opportunities for merchant integration and device management.
Required Skills
- Excellent communication skills
- Cross-department collaboration
- Merchant onboarding and KYC coordination
- Reconciliation troubleshooting
- Field sales and frequent travel readiness
- Campaign execution and product adoption strategies
- Problem solving and stakeholder management
Benefits & Compensation
- Opportunity to work with a leading fintech company in Bangladesh
- Hands-on merchant management and cross-functional exposure
- Field travel experience and market insights
Job Description
bKash Ltd. is seeking an experienced, dynamic, and customer-focused Senior Officer / Assistant Manager, Merchant Payments to join its Merchant Partnerships team. This job opportunity in Bangladesh offers a chance to work with a leading mobile financial service company and drive merchant acquisition, activation, and long-term engagement across assigned regions. If you are motivated by impact, fieldwork, and cross-functional collaboration, this circular is for you. Read on to learn responsibilities, required skills, benefits, and how to apply.Why this job & company? bKash Ltd. is one of the leading mobile financial service providers in Bangladesh. This job provides exposure to merchant onboarding, reconciliation troubleshooting, and product adoption campaigns — ideal for professionals with fintech or travel/startup experience. As a trusted employer, the company offers an exciting environment to develop your merchant management skills and grow your career.Key responsibilities (what you'll do):Identify and onboard high-potential merchants across assigned regions, ensuring timely activation and seamless onboarding.Build and maintain strong relationships with merchant stakeholders to ensure long-term engagement and retention.Conduct regular performance reviews and business check-ins with key partners to monitor growth and address gaps.Support merchant onboarding processes including KYC verification and close coordination with internal functions (Operations, Tech, Support).Provide training to merchants on payment acceptance, merchant tools, and ensure POSM implementation and brand visibility as per guidelines.Coordinate cross-functionally to resolve merchant issues, support reconciliation troubleshooting, and handle reporting-related problem solving.Execute campaigns and deploy value-added solutions to drive product adoption among merchants.Capture market insights on merchant needs, competitor activities, and discover new business opportunities for merchant integration and device management.Required experience & education:At least 2 years of relevant experience. Preferred experience areas: travel/ticketing/travel startup, financial technology (fintech) startup or merchant acquisition roles.A bachelor’s degree from a reputed university is required.Skills and attributes:Excellent communication skills (verbal and written) and ability to build strong relationships with merchants.Ability to collaborate across departments and coordinate with Operations, Technology, and Support teams.Problem-solving skills for reconciliation and reporting-related issues.Willingness and mindset to travel frequently within assigned regions; flexible and adaptable to a deadline-driven environment.Customer-focused with an ability to prioritize merchant needs and drive adoption.Other job details:Job role: Senior Officer / Assistant Manager, Merchant PaymentsJob nature: Full Time, work at office with field travelLocation: Anywhere in Bangladesh (field travel required)Vacancies: 1Benefits & work environment: While specific monetary benefits are not specified in this job circular, bKash offers the opportunity to work with a fast-growing fintech company in Bangladesh, gain hands-on merchant management experience, and collaborate with cross-functional teams to deliver measurable results.How to apply: This job supports online apply. Please read the application instructions provided in the circular and apply before the deadline. The application deadline for this posting is 2025-12-28. Candidates are encouraged to prepare a clear CV/resume highlighting relevant merchant, fintech, or travel/startup experience and to emphasize communication and cross-department collaboration skills. Use the apply link provided in the circular to submit your application. This posting is published as a job circular on Bdjobs and the employer is responsible for the recruitment process.Keywords for search visibility: job, company, circular, bangladesh, apply.