NR Business Solution Ltd.
International Call Center Agent (Night Shift) — Join NR Business Solution Ltd. & Grow in Global Sales
Dhaka
Deadline: 2026-01-14
30 Positions
Job Overview
Company: NR Business Solution Ltd.
Location: Dhaka
Type: FullTime
Salary: Tk. 17000 - 30000 (Monthly)
Posted: 2025-12-16
Experience: 1 Years
Education Requirements
Bachelor/Honors, Higher Secondary, Diploma, O Level, A Level
Job Responsibilities
- Make outbound calls to international prospects (US/Canada) with professionalism and clarity.
- Deliver compelling sales pitches following communication scripts.
- Customize solutions based on client needs and business profiles.
- Meet or exceed daily, weekly, and monthly KPIs (call volume, conversions, quality).
- Maintain a customer-centric approach to build long-term client relationships.
- Collaborate with the sales team and contribute to process improvements.
Required Skills
- Communication in English
- Customer Service
- Fluent in English Speaking
- Punctual
- Outbound calling
- Sales and persuasion
- Night shift adaptability
Benefits & Compensation
- T/A (transport allowance)
- Mobile bill support
- Tour allowance
- Medical allowance
- Performance bonus
- Provident fund
- Weekly 2 holidays
- Insurance
- Gratuity
- Pension policy
- Credit card facilities
- Full subsidized lunch
- Salary review: Half Yearly
- Festival bonus (2)
- Probation salary: BDT 15,000 – 20,000
- Post-probation salary: BDT 20,000 – 30,000
- Attendance Bonus: BDT 2,000
- Transport Allowance: BDT 1,500
- Health Support Allowance: BDT 500
- Fully subsidized dinner (post-probation)
- Hourly and performance-based incentives
- Daily & weekly incentives
- Monthly awards (4 categories)
- Bi-annual festival bonuses
- Recognition programs and awards
- Monthly team parties and annual corporate picnic
- Yearly grand tours for top performers
- Access to advanced & long-term loan facilities
- Health insurance & medical support
- Career growth and clear advancement paths
Job Description
OverviewNR Business Solution Ltd. is recruiting motivated and target-driven individuals to join our international tele-sales team. This job opportunity is part of a larger recruitment circular aimed at hiring candidates who can represent the company professionally while making outbound calls to overseas prospects. If you are in Bangladesh and searching for a stable night-shift role with growth opportunities, read on to learn how to apply.This job is ideal for candidates who enjoy a structured office environment, have strong English communication skills, and are comfortable handling international outbound calls (US/Canada time zones). The role offers clear career paths, regular salary reviews, and a generous benefits package. Prospective applicants should note the application deadline and apply before the valid through date.Key responsibilitiesMake outbound calls to international prospects (primarily North America) with professionalism and confidence.Deliver compelling sales pitches using established scripts and adapt conversations to the customer’s needs.Identify client requirements and customize proposed solutions to fit each prospect’s profile.Achieve and exceed daily, weekly, and monthly KPIs — including call volume, conversion, and quality metrics.Build and maintain strong client relationships through a customer-centric approach.Work closely with the sales team to share insights and contribute to continuous process improvements.Participate in training, coaching, and evaluation sessions to maintain high performance standards.Required skills & experienceStrong spoken and listening English — able to communicate clearly with international clients.Prior experience in international tele-sales or outbound call handling (minimum: 1 year preferred).Excellent customer service and persuasion skills.Punctuality, discipline, and the ability to work night shifts.Comfortable working in a target-driven environment and meeting KPIs consistently.EducationAccepted qualifications include Bachelor/Honors, Higher Secondary, Diploma, O Level, A Level.Work schedule & workplaceNight shift: Monday to Friday, 8:00 PM to 5:00 AM (aligned with US/Canada time zones).Workplace: Office-based role at the company’s Dhaka center.Compensation & benefitsThe company offers a competitive salary structure and multiple allowances. Salary ranges and benefits include:Probation phase: BDT 15,000 – 20,000 (monthly)Post-probation: BDT 20,000 – 30,000 (monthly)Attendance bonus, transport allowance, mobile bill support, medical allowance, performance bonuses, provident fund, insurance, gratuity, pension policy and more.Fully subsidized lunch (and subsidized dinner post-probation), regular salary review (half-yearly), festival bonuses, recognition awards, and career growth opportunities.How to applyInterested candidates should prepare an updated CV and apply before the deadline. You can apply online through the company process or send your CV to: apply.nrbusiness@gmail.com. The job circular specifies that candidates must be male for this particular hiring round and aged between 18 and 40 years. Please ensure you meet core eligibility criteria before you apply.Other important informationLocation: Dhaka, Bangladesh (office-based).Vacancies: 30 positions available.Gender requirement for this posting: Male (as per the circular).Hiring organization: NR Business Solution Ltd., a BPO founded in 2021 and headquartered in Dhaka.Application deadline: 2026-01-14 — please apply before this date.This job description includes responsibilities, skills, benefits, and application instructions intended to help you decide whether to apply. NR Business Solution Ltd. is committed to professional development and offers multiple incentives and growth opportunities to successful candidates. If you are seeking a job in Bangladesh that provides exposure to international clients, strong support systems, and performance-based rewards, consider applying today.