EMA LEGAL
Client Management Executive — Join EMA LEGAL to Build Trusted Client Relationships
Dhaka
Deadline: 2026-01-14
4 Positions
Job Overview
Company: EMA LEGAL
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-12-18
Experience: 1 Years
Education Requirements
Bachelor’s degree in Marketing, BBA (Accounting or Management), or any relevant discipline. Candidates with strong communication skills may apply regardless of background.
Job Responsibilities
- Manage day-to-day communication with clients through email, calls, meetings, and digital platforms.
- Resolve client queries, complaints, or issues professionally and promptly.
- Maintain long-term cooperation and build trust with key client accounts.
- Monitor project progress, prepare status reports, and share updates with clients.
- Conduct market and client research, analyze data, and create professional content, reports, and proposals to support management.
- Maintain accurate records of client interactions and documentation.
- Prepare client proposals, reports, summaries, and follow-up documentation.
- Assist in onboarding new clients and ensuring timely project updates.
- Coordinate with internal departments (TAX, VAT) to ensure smooth service delivery.
Required Skills
- Call Center
- Client Management
- Customer Service
- Microsoft 365
- Client Relationship Management
- Customer Relationship Management
Benefits & Compensation
- Performance bonus
- Weekly 2 holidays
- Salary review: Yearly
- Festival Bonus: 2
Job Description
EMA LEGAL is hiring a dedicated Client Management Executive to join a dynamic legal services team in Dhaka. This job posting is part of an active circular from a reputable company operating in Bangladesh. If you are motivated to manage client relationships, support cross-functional teams, and help deliver high-quality client service, this is an excellent opportunity to apply. Below you will find a comprehensive description of the role, responsibilities, required skills, and benefits.About the company and role: EMA LEGAL is a law-firm-focused company seeking a Client Management Executive to be the primary point of contact for clients, ensure timely communication, and support the delivery of legal and advisory services. This job will be based in Dhaka (Purana Paltan). The company expects the candidate to handle client queries, prepare reports and proposals, and work closely with internal departments (TAX, VAT) to ensure smooth service delivery.Key responsibilities (summary):Manage day-to-day communication with clients through email, phone calls, meetings, and digital platforms.Promptly resolve client queries, complaints, or issues in a professional manner.Build and maintain long-term cooperation and trust with key client accounts.Monitor project progress, prepare status reports, and share timely updates with clients and internal stakeholders.Conduct market and client research, analyze data, and prepare professional content, reports, and proposals to support management decisions.Maintain accurate records of client interactions, feedback, and requirements.Prepare client proposals, summaries, follow-up documentation, and onboarding materials for new clients.Coordinate with internal departments (including TAX and VAT teams) to deliver integrated services.Required skills and profile:Excellent written and verbal communication in English and Bangla.Strong interpersonal and customer-handling abilities; experience in client relationship management or customer service is preferred.Familiarity with digital communication tools and basic Microsoft 365 applications.Analytical skills, attention to detail, and time management capabilities.1–3 years of relevant experience, ideally within a law firm or similar professional services environment.Only female candidates within the age range of 23 to 32 years are being considered for this particular circular, per the published job conditions.Education & experience:Bachelor’s degree in Marketing, BBA in Accounting, BBA in Management, or any relevant discipline. Candidates with strong communication skills may apply regardless of background.1 to 3 years of experience in client management, customer service, account management, or a similar role. Experience in a law firm setting is advantageous.What you will gain (benefits):Performance bonus.Weekly 2 holidays.Annual salary review.Festival bonus (2 festivals).Workplace and employment type: This is a FullTime job based at the company office (Work at office) in Dhaka (Purana Paltan). The job requires daily on-site collaboration and contact with clients and internal teams.How to apply: This job supports online apply. Interested applicants should prepare an updated CV and apply through the employer's application route provided on the job circular. The published apply link for the job is available through the posting platform (bdjobs). Please ensure you apply before the deadline listed below. If you require more information about the company or recruitment process, check the job circular on the official job board and contact the employer through the specified channels. Keywords for this listing: job, company, circular, bangladesh, apply.Note: The details above are compiled from the official job circular and expanded to provide clarity on responsibilities, skills, and how to apply. Candidates should verify final terms directly with EMA LEGAL when they apply.