Care Bangladesh BD
Call Centre Executive — Join Care Bangladesh BD’s Customer Support Team
Dhaka
Deadline: 2025-12-16
5 Positions
Job Overview
Company: Care Bangladesh BD
Location: Dhaka
Type: FullTime
Salary: Tk. 15000 - 20000 (Monthly)
Posted: 2025-12-09
Experience: 1 Years
Education Requirements
HSC or Bachelor of Business Administration (BBA)
Job Responsibilities
- Answer customer inquiries clearly and professionally via phone; provide product and service information.
- Listen actively, document customer concerns, and escalate issues when necessary.
- Maintain call records and update customer information in the system.
- Work to meet daily/weekly performance targets and team KPIs.
- Provide courteous, patient, and solution-oriented service to build customer trust.
- Participate in training and skill development programs.
Required Skills
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Strong verbal communication
- Active listening
- Customer service orientation
- Ability to work under pressure and meet targets
Benefits & Compensation
- 2% company profit-share distributed among the team
- Performance bonuses & incentives
- Prayer and lunch break
- Evening snacks
- Training and skill development
- Friendly and comfortable office environment
Job Description
Care Bangladesh BD is hiring enthusiastic and customer-focused Call Centre Executives to join our busy office in Dhaka. This job posting (circular) invites qualified candidates to apply for a rewarding role in a leading healthcare-focused company in Bangladesh. If you are motivated by targets, have strong communication skills, and want to be part of a company that values training and employee wellbeing, read on and apply before the deadline. This job is ideal for energetic professionals who enjoy direct customer engagement and thrive in a team environment. The company places high emphasis on customer satisfaction and quality healthcare service delivery. The role will involve handling inbound and/or outbound calls, addressing customer inquiries, explaining products and services, recording customer feedback, and coordinating with internal teams to ensure timely resolution. Candidates will receive performance-based bonuses, training, and other benefits. Key highlights: Position: Call Centre Executive (Full Time, Work at office) Company: Care Bangladesh BD — a well-known patient care brand in Bangladesh Location: Uttara, Sector 15, Dhaka Salary: Tk. 15,000 - 20,000 per month Vacancies: 5 Application: Online via BDJobs portal (see apply link below) Deadline to apply: 2025-12-16 Detailed job responsibilities Answer customer inquiries clearly and professionally via phone, providing accurate information about products and services. Listen actively to customers, document concerns, and escalate complex issues to the appropriate internal teams. Maintain call records and update customer information in the system. Work to meet daily/weekly performance targets and contribute to team KPIs. Provide courteous, patient, and solution-oriented service to build customer trust and satisfaction. Participate in training and skill development programs to enhance performance. Required skills and qualifications Education: HSC or Bachelor of Business Administration (BBA). Experience: At least 1 year in a similar customer service or call centre role. Strong verbal communication and listening skills. Basic computer proficiency and familiarity with Microsoft Office (Excel, Word). Customer-focused mindset, disciplined, patient, and able to work under pressure and against targets. Positive attitude and ability to work effectively in a team. Additional requirements & preferences Age requirement: 22–35 years. Gender: Male (as specified in the circular). Workplace: Office based in Dhaka (Uttara Sector 15). What the company offers (benefits) Competitive monthly salary within the advertised range. 2% company profit-share distributed among the team. Performance bonuses and incentives. Prayer and lunch breaks, evening snacks. Training and skill development programs. Friendly and comfortable office environment that supports growth. How to apply This job is an online apply opportunity through the BDJobs portal. Interested candidates should apply before the application deadline 2025-12-16. The official apply link listed on the job post directs applicants to the BDJobs sign-in/registration page; candidates who do not have an account should create one to complete the application. If you are preparing your CV, highlight your customer service experience, relevant skills (Microsoft Office, communication), and any measurable achievements in previous call centre roles. Please note: The job circular and all recruitment information are provided by the employer. Candidates are advised to verify details directly with the company and follow the official application instructions. Apply early to ensure your application is considered. Keywords: job, company, circular, bangladesh, apply.