promise Agencies Ltd
Call Center Officer — Bangla Typing Expert | Promise Agencies Ltd (Dhaka)
Dhaka (Kallyanpur)
Deadline: 2025-12-17
2 Positions
Job Overview
Company: promise Agencies Ltd
Location: Dhaka (Kallyanpur)
Type: FullTime
Salary: Negotiable
Posted: 2025-12-07
Experience: 1 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Handle inbound and outbound calls professionally to resolve client queries.
- Provide excellent client service and maintain strong customer relationships via phone.
- Perform accurate and fast Bangla and English typing during or after calls.
- Maintain call logs and client information using Microsoft Excel.
- Ensure effective client handling through clear and empathetic communication.
- Work under pressure and meet deadlines.
Required Skills
- Call Center
- Client Handling
- Client Relationships
- Client Service/ Marketing
- Microsoft Word
- Microsoft Excel
- Typing Skill - Bengali and English
- Verbal Communication
Job Description
Overview: Promise Agencies Ltd is seeking a motivated and professional Call Center Officer (Bangla Typing Expert) to join our team in Dhaka. This job offers an opportunity to work with an established company in Bangladesh that specializes in student and immigration consultancy, travel and tourism, and manpower recruitment. If you are experienced in phone-based client handling, excel in Bangla typing, and are comfortable working in a fast-paced office environment, we encourage you to apply. This job circular outlines the responsibilities, skills, educational and experience requirements, and how to apply. Read carefully and apply before the deadline. Key Responsibilities Handle inbound and outbound calls professionally to resolve client queries and provide clear information. Provide excellent client service and maintain strong customer relationships via phone. Perform accurate and fast Bangla and English typing during or after calls, ensuring data is recorded precisely. Maintain call logs and client information using Microsoft Excel and other office tools. Ensure effective client handling through clear, empathetic, and timely communication. Work collaboratively with team members to meet performance and service targets. Be able to work under pressure and meet deadlines while maintaining high-quality service. Required Education & Experience Bachelor/Honors degree in any discipline (preferred). At least 1 year of experience in a call center or customer service role is an advantage. Experience in travel agent, immigration or education consultancy, and call center operations will be valued. Essential Skills & Qualifications Expert-level Bangla typing skill and competent English typing skill. Strong verbal communication skills with the ability to manage clients over the phone professionally. Proficiency in Microsoft Excel for maintaining call logs and client records; familiarity with Microsoft Word is also useful. Client handling, client relationship management, and client service orientation. Ability to multitask, prioritize, and work efficiently under pressure. Workplace & Job Nature Job Type: Full Time (Work at office). Location: Dhaka (Kallyanpur), Bangladesh. Age Requirement: 20 to 35 years. Gender: Male and Female candidates are eligible. About the Company Promise Agencies Ltd is a dynamic company operating in Bangladesh offering services in student and immigration consultancy, travel and tourism, and manpower recruitment. The company is committed to excellence, integrity, and customer satisfaction. This job is posted by the company as part of their recruitment circular for qualified candidates to apply. How to Apply The position supports online apply. Please apply through the job platform before the application deadline. The last date to apply for this job is 2025-12-17. Since direct apply email is not provided in the circular, applicants should use the online apply link on the job posting platform. Prepare an updated CV/resume highlighting relevant call center experience, Bangla typing proficiency, and Excel skills. Additional Information Vacancies: 2 Salary: Negotiable Assessment Required: No Preference for candidates with prior experience in travel, immigration consultancy, or call center environments. This description is SEO-friendly and includes relevant keywords: job, company, circular, bangladesh, and apply. If you meet the criteria and are eager to grow your career in a reputable company, do not delay — apply now and be part of a professional team in Dhaka.