Ever Skin Care
Customer Service Executive — Join Ever Skin Care's Caring Team in Dhaka
Dhaka
Deadline: 2026-01-05
10 Positions
Job Overview
Company: Ever Skin Care
Location: Dhaka
Type: FullTime
Salary: Tk. 15000 - 30000 (Monthly)
Posted: 2025-12-06
Experience: 0 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Respond to customer inquiries via phone, email, or in person promptly and professionally.
- Provide accurate information about products and services.
- Help solve customer problems or complaints effectively and escalate when necessary.
- Maintain detailed records of customer interactions and document issues and solutions.
- Create regular progress and performance reports.
- Analyze performance, suggest and implement improvements.
- Ensure smooth coordination between departments and maintain communication with clients, suppliers, and stakeholders.
- Maintain high standards of quality in all operations and services.
- Make decisions to keep operations running smoothly.
- Follow up with customers to ensure satisfaction and provide updates on issues.
Required Skills
- Client Service
- Customer Relations
- Customer Service
- Reporting and Documentation
- Communication (verbal and written)
- Problem Solving
- Phone and Email Handling
- Record Keeping
Benefits & Compensation
- Monthly salary as per stated range (Tk. 15,000 - 30,000)
- Office-based role (Work at office)
- Benefits as per company policy
Job Description
Ever Skin Care is hiring a dedicated Customer Service Executive. This is an exciting job opportunity with a well-regarded company in Bangladesh. If you are passionate about customer experience, want to grow in a supportive workplace, and are looking for a circular that highlights meaningful responsibilities and career growth, read on and apply. This job posting describes the role, responsibilities, required skills, education, and application information so you can easily understand the expectations and how to apply. Below you will find a detailed overview of the company, the position, and practical guidance for applicants. About the company Ever Skin Care is a nature-inspired skincare brand focused on high-quality botanical ingredients and science-backed formulations. The company prides itself on dermatologist-tested, cruelty-free products that deliver visible results while remaining gentle on skin. As a growing brand operating in Bangladesh, Ever Skin Care values customer satisfaction, quality service, and responsible business practices. Role overview The Customer Service Executive will be responsible for delivering excellent customer support, ensuring coordination between departments, maintaining accurate records, and supporting the overall service standards of the company. This job requires a polite, professional, and results-oriented approach when dealing with customers, colleagues, suppliers, and stakeholders. Key responsibilities Respond to customer inquiries via phone, email, and in-person interactions promptly and professionally. Provide accurate information about products, pricing, and company procedures. Handle and resolve customer complaints, escalating complex issues appropriately. Maintain detailed records of customer interactions and document issues and resolutions for future reference. Prepare regular progress and performance reports; analyze trends and recommend improvements. Support coordination across departments to ensure smooth operational flow and excellent service delivery. Assist with developing and executing unit plans aligned with company goals. Represent the company positively at all times, maintaining professionalism and empathy in client-facing interactions. Required education and eligibility Minimum education: Bachelor/Honors. Age requirement: 20 to 35 years. Gender requirement: Female (as specified in the circular). Skills & experience Client service and customer relations experience (preferred). Strong verbal and written communication skills. Ability to handle customer queries and complaints professionally and calmly. Good reporting and documentation skills, including record keeping of customer interactions. Problem solving, basic decision-making, and the ability to coordinate across teams. Familiarity with phone and email handling in a customer service environment. Salary & benefits Monthly salary range: Tk. 15,000 - 30,000 (monthly). Salary and other benefits as per company policy. Office-based role (Work at office) with locations in Dhaka (Kawran Bazar, Mirpur, Uttara). How to apply This circular indicates online application is available; please check the employer’s listing on the original job board for the apply link. If you meet the criteria, prepare an updated CV and follow the apply instructions on the official job posting. Note the application deadline below — applications submitted after the deadline cannot be considered. Important notes This job circular is published for applicants in Bangladesh; candidate eligibility and recruitment procedures are determined by the company. Ensure your application highlights relevant client service experience and documentation/reporting capabilities. Only female candidates within the specified age range should apply as per the job circular. If you are excited to work for a skincare-focused company that emphasizes quality, customer satisfaction, and ethical practices, this job at Ever Skin Care is a rewarding opportunity. Review the full job details, prepare your documents, and apply before the deadline.