UK Customer Support (Night Shift) — Customer Support Executive at Euro Foods Group (Dhaka, Uttara)

Euro Foods Group is seeking experienced, English-fluent customer support professionals for a UK night shift role in Dhaka. This job circular invites motivated applicants who can handle inbound & outbound customer communications with professionalism and accuracy. If you are looking for a stable job with a reputable company in Bangladesh and wish to apply, this listing explains the role, responsibilities, required skills, and application details.OverviewThis is a night-shift Customer Support Executive position focused on serving UK customers and international clients.Location: Dhaka (Uttara), office-based (Work at office).Employment type: Full Time.Vacancies: 3 positions available.Salary: Tk. 25,000 - 28,000 per month.Why apply to this job / company?Euro Foods Group is a well-known employer in the food and retail sector. This job provides an opportunity to work in a structured office environment, gain experience in BPO/IT-enabled services, and develop customer service skills that are valuable in both Bangladesh and international markets. The company values strong English communication and prior call centre or BPO experience. The circular is specifically targeted to applicants who are comfortable working night shifts aligned with UK hours.Key responsibilitiesOversee inbound and outbound call management, ensuring high-quality service and adherence to company standards.Accurately process customer orders and update the system in real time.Provide information on menus, offers, delivery times, promotions, and policy clarification.Recommend additional products or services to enhance customer experience and increase satisfaction.Provide customer support through multiple channels including phone calls, emails, and live chat.Maintain and update customer records with precision and attention to detail.Follow company guidelines, compliance standards, and quality procedures.Work closely with the team to resolve queries and ensure smooth operation and handoffs.Required skills & qualificationsMinimum 2 years of relevant experience in IT-enabled services, BPO/Data Entry, or call center environments.Strong spoken and written English; IELTS, A or O Level or equivalent English competency is preferred.Proven ability in customer service, call handling, order processing, and complaint resolution.Comfortable working UK night shift hours and thriving under shift-based schedules.Good teamwork, communication, and record-keeping skills.Age: At least 20 years. This circular indicates male candidates are preferred for this role (Only Male).EducationEducation is not strictly specified, but A or O Level qualification or equivalent is preferred. Practical experience in call centers or BPO operations is emphasized.Compensation & other informationSalary band: Tk. 25,000 - 28,000 monthly (as advertised).Office location: Uttara, Dhaka. Company address provided in the circular includes Navana Oval Tower and factory locations in Gouripur, Ashulia, Savar.Online application is available; follow the employer's application instructions to apply.How to applyTo apply for this job circular at Euro Foods Group, prepare an updated CV/resume highlighting your call center and customer service experience, English proficiency (IELTS or equivalent), and availability for night shifts. Use the employer's online application route or the platform’s application link. Ensure all contact details are up to date so the company can reach you for the recruitment process. When you apply, clearly mention relevant experience in IT enabled service/BPO/call center sectors.Notes & employer disclaimerThis job posting was published via a recruitment platform and the details are provided by the hiring company. Candidates should verify information and follow the employer’s official recruitment instructions. This circular is intended for applicants in Bangladesh and international candidates who can lawfully work in the specified hours/location. If you meet the requirements and are prepared for night shift UK support responsibilities, we encourage you to apply.Keywords included for SEO: job, company, circular, bangladesh, apply.