Skydo
Urgent Hiring: Client & Vendor Relations Executive (Night Shift) — Skydo
Dhaka
Deadline: 2025-12-04
18 Positions
Job Overview
Company: Skydo
Location: Dhaka
Type: FullTime
Salary: BDT 25,000 - 40,000 per month (Negotiable)
Posted: 2025-11-20
Experience: 2 Years
Education Requirements
A Level or Bachelor of Science (BSc)
Job Responsibilities
- Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
- Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
- Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
- Negotiate contracts and agreements with vendors to secure the best possible terms.
- Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
- Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
- Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
- Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
- Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.
Required Skills
- Fluent English (verbal & written)
- Client Service
- Call Center operations
- BPO industry experience
- Call operation & supervisory management
- Data management
- Negotiation skills
- MS Office (Word, Excel, PowerPoint)
- CRM software proficiency
- Time management and multitasking
Benefits & Compensation
- Mobile bill allowance
- Performance bonus
- Profit share
- Weekly 2 holidays
- Overtime allowance
- Tour allowance
- Lunch facilities (fully subsidized)
- Yearly salary review
- Festival bonuses (2)
- Opportunities for professional growth
Job Description
Skydo is urgently recruiting for a Client & Vendor Relations Executive (Night Shift). This job is ideal for experienced BPO/call center professionals who are very fluent in English and can join ASAP. As a fast-growing tech-focused company in Bangladesh, Skydo seeks motivated individuals to strengthen client and vendor relationships and ensure high standards of service. If you are looking for a challenging role in a dynamic company environment, read the circular carefully and apply before the deadline.Why apply for this job at Skydo?Work with a tech-driven company established in Bangladesh, focused on BPO and software solutions.Competitive monthly salary range with performance-linked bonuses and other benefits.Opportunities for career growth and professional development in a rapidly expanding company.Key job details (at a glance):Job title: Client & Vendor Relations Executive (Night Shift)Company: SkydoLocation: Pallabi, Mirpur, Dhaka, BangladeshVacancies: 18Employment type: Full Time (Night Shift)Salary: BDT 25,000 - 40,000 per month (negotiable, plus attendance & performance bonuses)Deadline to apply: 2025-12-04Main responsibilities:Develop and maintain strong relationships with clients and vendors through regular communication and meetings.Act as primary point of contact to address inquiries, resolve issues, and ensure client/vendor needs are met.Coordinate with internal teams to guarantee timely and accurate delivery of services and products.Negotiate contracts and agreements with vendors to secure favorable terms.Monitor vendor performance and ensure compliance with company standards and contractual obligations.Prepare and present reports on client and vendor activities, performance metrics, and improvement opportunities.Assist onboarding of new clients and vendors to ensure smooth transitions.Identify process improvement opportunities and implement strategies to enhance satisfaction.Required skills and qualifications:Education: A Level or Bachelor of Science (BSc).Experience: 2 to 5 years in BPO, data entry firms, or call center environments (minimum 2 years preferred).Fluent in English — verbal and written fluency is a MUST.Proven experience in client relations, vendor management, or related roles.Strong interpersonal, negotiation, and problem-solving skills.Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.Ability to multitask and manage time effectively in a fast-paced environment.Detail-oriented with a professional attitude and appearance.Additional benefits & perks:Mobile bill allowance, performance bonus, profit share, overtime allowance, tour allowance.Lunch facilities (fully subsidized).Yearly salary review and festival bonuses (2 festival bonuses).Competitive salary package and opportunities for professional growth.How to apply: This job circular invites online applications. You can apply by emailing your CV to career@skydotech.com or visiting the company's website. The application deadline is 2025-12-04. Please include a clear subject line referencing the role and Job ID where possible. Skydo prioritizes candidates who can join ASAP and are available for night shift schedules.Note: This job posting is published by the company. Applicants should verify all details and follow the application instructions to apply. The job circular is specific to Bangladesh and candidates applying from within the country are preferred.