Senior / Collection Executive — Results-Driven Debt Recovery Role at Mhadi Support Services Limited

Mhadi Support Services Limited is hiring experienced and motivated individuals for the role of Sr. Collection Executive / Collection Executive. This job circular invites candidates across Bangladesh to apply for a position in a dynamic company focused on responsible debt recovery and excellent customer service. If you are driven to meet recovery targets, skilled in negotiation, and comfortable with documentation and customer interactions, this job could be a great fit. Why apply? This role provides a structured work environment, a competitive monthly salary, incentives, weekly holidays, and festival bonuses. The company is seeking individuals who can combine professionalism with persistence to ensure timely recoveries while maintaining compliance with legal and bank policies. Key job responsibilities Debt Collection: Make regular follow-ups via phone, SMS or physical visits as assigned to collect overdue payments and total outstanding balances. Ensure recovery targets are met on a daily, weekly, and monthly basis. Documentation: Maintain accurate records of all collection activities and customer interactions. Prepare and submit daily and weekly collection reports to supervisors and relevant stakeholders. Negotiation and Settlement: Discuss payment plans or settlement offers with debtors within policy limits. Ensure all commitments and settlements are documented, approved and recorded correctly. Customer Service: Address queries and concerns of customers regarding dues, provide clear information and maintain professional behavior while dealing with difficult clients. Compliance: Adhere to legal regulations and bank policies while collecting payments. Ensure confidentiality of customer data and payment information at all times. Required qualifications & experience Education: Bachelor / Honors degree or equivalent qualification. Experience: 1 to 5 years preferred. Experience in Banks or Insurance field is highly relevant. Freshers with the right attitude are also encouraged to apply. Age: Preferably between 24 to 32 years (as per company circular). Gender: Both male and female candidates may apply. Skills & competencies Extrovert attitude with strong communication and persuasion skills. Loan recovery experience and knowledge of collection practices. Ability to ride a motorbike for field visits (Motorbike Driving). Attention to detail for documentation and reporting. Professionalism, restraint and the ability to negotiate settlements while complying with company policy. Salary & benefits Monthly salary range: Tk. 17,000 - 22,000 (BDT). Incentives based on performance. Weekly 2 holidays. Festival Bonus: 2 (as noted in the company circular). Workplace & employment type Workplace: Office-based (Work at office); the job covers assignments anywhere in Bangladesh depending on task allocation. Employment type: Contractual (Contract role). About the company Mhadi Support Services Limited is an established organization operating in Dhaka, Bangladesh. The company emphasizes compliance with legal and bank regulations and aims to maintain the confidentiality and dignity of customers while pursuing overdue payments. For more information, visit the company's website or their official profile. This job circular (posted and maintained by the company) outlines the responsibilities and the recruitment process. How to apply This is an online-apply job circular. Candidates are encouraged to apply promptly before the application deadline. The last date to apply for this job is 2025-12-20. Although specific application email or URL details are not provided in the listing, interested applicants can visit the company website (https://mhadi.ltd/) or check the employer's profile to apply or to get further instructions. When you apply, include an updated CV, mention the job title "Sr. Collection Executive / Collection Executive" and be ready to provide references and documentation of experience. Ensure you submit applications in accordance with the dates and instructions mentioned in this job circular. Important notes Posted on: 2025-11-20. Deadline / valid through: 2025-12-20. Please verify all submission instructions on the employer's official channel. Bdjobs.com notes that employers provide the job information and that the recruitment process and any related transactions are the responsibility of the employer. Applicants should be careful about sharing personal information and ensure authenticity before any financial transaction. If you have the relevant background in collections, good negotiation skills, and a customer-first attitude, we encourage you to apply for this job at Mhadi Support Services Limited before the 2025-12-20 deadline.