Tuition Terminal
Part‑Time Assistant Executive (Call Center) — Join Tuition Terminal’s Customer Service Team
Dhaka
Deadline: 2025-12-16
16 Positions
Job Overview
Company: Tuition Terminal
Location: Dhaka
Type: PartTime
Salary: Tk. 5,000 - 10,000 (Monthly)
Posted: 2025-11-17
Experience: 0 Years
Education Requirements
Not specified
Job Responsibilities
- Handle each client with care, courtesy and sincerity.
- Manage critical customer interactions using effective and gentle communication.
- Perform telesales, telemarketing and appointment setting as instructed.
- Meet and report daily, weekly and monthly targets and goals.
- Maintain call logs and follow company scripts and privacy rules.
Required Skills
- Communication Skills
- Computer Literacy
- Telesales / Telemarketing
- Customer handling and de-escalation
- Target-driven work ethic
Benefits & Compensation
- Mobile bill reimbursement
- Performance bonus and target-based commissions
- Tour allowance and travel allowance (T/A)
- Half-yearly salary review
- Festival bonuses (3 occasions)
- Opportunities for communication skill improvement
Job Description
OverviewTuition Terminal, a leading learning platform in Bangladesh, is seeking motivated and customer‑focused candidates for the position of Assistant Executive (Call Center). This part‑time job opportunity is ideal for individuals who enjoy communicating with people, have strong telephonic etiquette, and can achieve daily/weekly/monthly targets. The company has published this circular to invite applications from interested candidates. Read on for responsibilities, required skills, benefits, and how to apply.About the companyTuition Terminal is a full‑stack learning platform in Bangladesh offering academic preparation, special & skill development courses, model tests, mock tests, e‑schooling, and consultancy through home & online interactive tutors. As a company, Tuition Terminal focuses on quality learning experiences and excellent customer service. This job circular highlights the company’s call center role to support student onboarding, telesales, appointment setting and general customer care.Key job detailsPosition: Assistant Executive (Call Center)Job type: Part Time (Half‑time, 6 hours per day)Workplace: Work at office (Tolarbagh R/A, Mirpur‑1, Dhaka‑1216)Shifts: Slot options 9:00 AM–3:00 PM or 3:00 PM–9:00 PM; Friday offVacancies: 16Salary range: Tk. 5,000 – 10,000 per monthPrimary responsibilitiesHandle each client with care, courtesy and sincerity; represent the company professionally on phone interactions.Manage critical customer interactions using effective and gentle communication; de‑escalate issues when necessary.Perform telesales, telemarketing, and appointment setting for specific clients per daily instructions.Meet and report on daily, weekly, and monthly targets and goals; maintain call logs and progress reports.Follow company scripts, guidelines and data privacy rules when handling student and customer information.Required skills & competenciesExcellent communication skills (clear voice, polite tone, good listening skills).Computer literacy including ability to use basic office software and CRM/call handling tools.Previous experience in call center, telesales or customer support is an advantage but not strictly required.Ability to work in a target‑driven environment and adapt to shift timings.Professional attitude, punctuality, and ability to work collaboratively with teammates.Education & experienceFormal education requirements are not specified in the circular; candidates with suitable communication skills and a customer service mindset are encouraged to apply. Relevant call center or telesales experience is a plus.Benefits & incentivesMobile bill reimbursementPerformance bonus and multiple target‑based bonuses/commissionsTour allowance and travel allowance (T/A)Half‑yearly salary reviewFestival bonuses (3 occasions)Opportunities for improving communication and professional skillsHow to applyIf you are interested in this job, please apply via email. As this circular states, send your CV to the HR team at: hr@tuitionterminal.com.bd. You may also contact the recruitment phone numbers provided in the announcement: 01308634001 or 09678‑444477. The job listing indicates online apply availability; however, the primary application method is via email.Additional informationThis job posting is part of a recruitment circular published by the company. Applicants are advised to include a recent photograph with the CV as requested in the circular. Tuition Terminal is an equal opportunity employer and welcomes applications from both male and female candidates.Keywords: job, company, circular, bangladesh, applyNote: This description consolidates the official job circular details, responsibilities, skills, benefits and how to apply. Candidates should review the posting carefully and ensure their CV highlights relevant communication and telesales abilities before they apply.