A Renowned Agency
Enthusiastic Call Centre Executive Wanted for Growing Customer Service Team
Dhaka
Deadline: 2025-12-15
10 Positions
Job Overview
Company: A Renowned Agency
Location: Dhaka
Type: FullTime
Salary: Tk. 10000 - 12000 (Monthly)
Posted: 2025-11-16
Experience: 1 Years
Education Requirements
HSC
Job Responsibilities
- Contact customers by phone to provide product and service information.
- Handle inbound and outbound calls professionally and efficiently.
- Respond to Facebook messages and comments promptly.
- Reply to WhatsApp messages related to customer inquiries.
- Meet daily and weekly performance targets.
- Maintain accurate records of customer interactions and escalate issues when needed.
Required Skills
- Call Center
- Call Center Operation
- Call Support
- Cold Calling
- Outbound and Inbound Calls
Benefits & Compensation
- Full subsidized lunch
- Incentive (performance based)
- Office hours 10:00 AM to 7:00 PM
- Friday weekend
Job Description
A Renowned Agency is looking for motivated Call Centre Executives to join its dynamic customer support team. This job opportunity is ideal for candidates who enjoy speaking with customers, resolving queries, and providing clear information about products and services. This circular is open to applicants located in Bangladesh and seeks professionals who can deliver excellent phone and social media support. Below you will find the full job description, responsibilities, required skills, benefits, and instructions on how to apply. Why apply to this company and this job? Join a reputable company with a friendly office environment and structured working hours. Work in a supportive team with clear targets and regular incentives. This job offers fixed monthly salary with additional incentive opportunities and subsidized lunch. Role overview: Job Title: Call Centre Executive Workplace: Office (Uttara Sector 16, Dhaka) Employment Type: Full Time Vacancies: 10 Key Responsibilities (what you will do): Contact customers by phone to provide product and service information. Handle inbound and outbound calls professionally and efficiently. Respond to messages and comments on Facebook and other social media channels promptly. Reply to WhatsApp messages related to customer inquiries and orders. Meet daily and weekly performance targets set by the team lead. Keep accurate records of customer interactions and escalate issues when necessary. Required skills and qualifications: Education: HSC (Higher Secondary Certificate) or equivalent. Experience: At least 1 year of experience in call center or customer support operations. Communication: Able to speak fluent Bangla; English communication skills are a plus. Technical: Comfortable with typing in Bangla and English when needed and using basic CRM or messaging platforms. Personal qualities: Patient, responsive, target-oriented, and able to work collaboratively in a team. Additional information and benefits: Salary: Tk. 10,000 - 12,000 (Monthly). Lunch Facilities: Full subsidize. Incentives based on performance. Office hours: 10:00 AM to 7:00 PM. Weekly weekend: Friday. How to apply: This job supports online apply; please follow the company application process as published in the circular. If an online apply link or email is provided by the company, use it to submit your CV and cover letter. Make sure your resume highlights relevant call center experience and any measurable achievements related to customer satisfaction or targets. Notes for applicants in Bangladesh: Please ensure you meet the minimum age requirement (at least 22 years) and have the required experience. This job posting (circular) is provided by the hiring company. Verify details directly with the company if necessary and be cautious of any financial transactions during recruitment. Apply in a timely manner before the listed deadline. This description is intended to give an SEO-friendly, detailed summary of the job, the company, and the application process so candidates in Bangladesh can quickly decide whether to apply. The job is part of a recruitment circular from A Renowned Agency and offers a stable office-based role for candidates who excel in phone-based customer service.