Hashtag Broadband
Experienced Network Engineer / Senior Network Engineer – Keep ISP Services Running Smoothly
Dhaka
Deadline: 2025-12-10
4 Positions
Job Overview
Company: Hashtag Broadband
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-11-11
Experience: 3 Years
Education Requirements
Bachelor/Honors (minimum). Proven track record in technology roles with ISP experience.
Job Responsibilities
- Working with network troubleshooting and outage resolution across ISP infrastructure.
- Supervising the technical team and coordinating with management and external vendors.
- Collaborating with the NOC team to ensure efficient service and incident handling.
- Ensure highest uptime of ISP service while maintaining SLA for all customer types.
- Provide technical support/guidance to clients (onsite and remote).
- Network performance monitoring and reporting.
- Maintain documentation of network links, new users, tasks, equipment and accessories.
- Configure and manage routers, switches, Mikrotik devices and OLT.
- Manage technicians to deploy new links and maintain existing links.
Required Skills
- ISP operations
- Network troubleshooting
- Router configuration
- Switch configuration
- Mikrotik
- OLT management
- Network monitoring and performance reporting
- NOC collaboration
- Team supervision
Benefits & Compensation
- Mobile bill reimbursement
- Performance bonus
- Tour allowance / Travel allowance (T/A)
- Salary review: Yearly
- Festival bonus: 2
Job Description
Hashtag Broadband is hiring an experienced Network Engineer / Senior Network Engineer to join a dynamic team focused on delivering high-speed fiber internet across Dhaka and beyond. This job opportunity is ideal for candidates who want to grow their career in a fast-paced ISP environment where uptime, customer satisfaction, and technical excellence matter. This circular is open to diverse applicants and provides a competitive package (Negotiable salary) and attractive benefits. Candidates in Bangladesh are encouraged to apply.About the company: Hashtag Broadband is a company delivering reliable, super fast fiber internet connectivity for homes and enterprises. The company provides a variety of broadband packages and prides itself on maintaining SLAs and top-tier customer support.Why apply: If you are passionate about network reliability, troubleshooting complex outages, supervising technical teams and working with vendors and NOC teams, this job will provide you with opportunities to lead, to learn, and to impact thousands of customers.Key responsibilitiesWork on network troubleshooting and resolving outage issues across ISP infrastructure.Supervise and mentor the technical team while coordinating closely with management and external vendors to meet company goals.Collaborate with the NOC team to ensure efficient service delivery and quick incident resolution.Ensure the highest uptime of ISP services while maintaining SLAs for all customer types.Provide technical support and guidance to clients (onsite and remote).Monitor network performance and produce periodic reports to management.Maintain up-to-date documentation for network links, new user setups, task logs, equipment and accessory inventories.Configure and manage routers, switches, Mikrotik devices and OLT equipment.Manage technicians to deploy new links and sustain existing connectivity.Required skills and experienceBachelor/Honors degree (or equivalent) with proven technical experience.Minimum 3 years of professional experience in ISP or similar networking environment; typical requirement 3 to 5 years.Deep understanding of ISP services, security fundamentals and customer support practices.Hands-on experience with router and switch configuration, Mikrotik OS, OLT management and fiber link troubleshooting.Experience with network monitoring tools, performance reporting and SLA management.Strong communication and team supervision skills. Ability to coordinate with multiple teams and external vendors.Preferred traitsAnalytical problem-solver with a customer-first mindset.Ability to manage field technicians and prioritize tasks during outages.Comfortable in a fast-paced ISP environment serving both home and enterprise customers.BenefitsMobile bill reimbursementPerformance bonusTour allowance / Travel allowance (T/A)Annual salary reviewFestival bonuses (2)Other detailsJob location: Dhaka, Bangladesh.Job type: Full Time, Work at office.Vacancies: 4.Gender: M,F (both male and female applicants accepted).How to apply: Interested candidates should apply by sending a CV to cv@hashtag.com.bd. The posting indicates online apply options are available through the employer portal as well. Please ensure you include relevant experience details, references to ISP projects or network deployments, and professional certifications if any. This job circular expects applicants to follow the apply instructions before the deadline.Keywords: job, company, circular, bangladesh, applyPlease note: The employer provides the job announcement and is responsible for recruitment details. Verify any financial or hiring-related requests directly with the company.