Sirajganj Dairy
Customer Care Service Executive — Join Sirajganj Dairy’s Dedicated Customer Support Team
Dhaka
Deadline: 2025-11-20
10 Positions
Job Overview
Company: Sirajganj Dairy
Location: Dhaka
Type: FullTime
Salary: Tk. 15000 - 16000 (Monthly)
Posted: 2025-11-10
Experience: 1 Years
Education Requirements
Bachelor of Science (BSc) or Diploma in Engineering
Job Responsibilities
- Make scheduled phone calls to assigned customer lists and maintain regular communication with customers.
- Generate new orders through telephone communication and follow-up.
- Receive customer orders and enter them accurately into the system.
- Listen to customer needs and issues attentively and provide prompt solutions or escalate appropriately.
- Coordinate with sales and delivery teams to ensure orders and deliveries are completed on time.
- Provide accurate product information about the company’s products (milk, ghee, mustard oil, etc.).
- Maintain and regularly update the customer database.
- Respond to customer messages and comments on social media (e.g., Facebook) and assist in capturing new orders.
Required Skills
- Call Center
- Call Center Operation
- Customer Care
- Customer Service
Benefits & Compensation
- Performance bonus
- Medical allowance
- Mobile bill reimbursement
- Provident fund
- Half-yearly salary review
- Two festival bonuses per year
Job Description
OverviewSirajganj Dairy is hiring motivated and service-oriented candidates for the role of Customer Care Service Executive. This job circular in Bangladesh invites professionals who are ready to work in an office environment, assist customers by phone and social media, and help grow the company's customer base. If you are seeking a job with clear responsibilities, steady monthly pay, and performance-related benefits, read the full circular and apply.Why join Sirajganj Dairy?Sirajganj Dairy is a respected company in the dairy and edible oil segment. The role is designed for people who enjoy direct customer contact, problem-solving, and coordination with sales and delivery teams. The company offers a supportive workplace in Dhaka and provides performance bonuses and other benefits.Key responsibilitiesMake scheduled phone calls to assigned customer lists and maintain regular communication with customers.Generate new orders through telephone communication and follow-up.Receive customer orders and enter them accurately into the system.Listen to customer needs and issues attentively and provide prompt solutions or escalate appropriately.Coordinate with sales and delivery teams to ensure orders and deliveries are completed on time.Provide accurate product information about the company’s products (milk, ghee, mustard oil, etc.).Maintain and regularly update the customer database.Respond to customer messages and comments on social media (e.g., Facebook) and assist in capturing new orders.Required skills & experienceTo be successful in this job, the company expects candidates to have:1 to 3 years of relevant experience in call center or customer service operations.Strong phone communication and interpersonal skills.Basic computer literacy and ability to enter orders into systems accurately.Customer-focused attitude with problem-solving orientation.Familiarity with social media messaging and response practices is a plus.EducationRequired qualifications include a Bachelor of Science (BSc) or a Diploma in Engineering. Candidates meeting these education requirements are encouraged to apply.Job details & other requirementsPosition: Customer Care Service ExecutiveWorkplace: Office-based (Uttara Sector 14, Dhaka)Vacancies: 10Gender requirement: Male (as stated in the circular)Age range: 20 to 45 yearsEmployment type: Full TimeSalary & benefitsThe monthly salary range for this job is Tk. 15,000 - 16,000. Additional benefits include:Performance bonusMedical allowanceMobile bill reimbursementProvident fundHalf-yearly salary reviewTwo festival bonuses per yearHow to applyThis circular indicates online apply is possible. Please review the job post and prepare your resume, highlighting relevant call center or customer service experience, educational qualifications, and any achievements related to customer satisfaction or order handling. Since no direct apply email or link is provided in the job data, applicants should visit the company or listed job portal where the circular was published to apply or contact the company’s HR via the mobile number provided.Important datesPosted on: 2025-11-10Application deadline (valid through): 2025-11-20This job circular is published for candidates in Bangladesh. If you meet the requirements and are ready to join a dynamic customer service team at Sirajganj Dairy, follow the apply instructions in the original circular and submit your application before the deadline. Good luck!