Dragon Holidays BD
Reservations Manager — Experienced GDS & International Ticketing Professional
Dhaka
Deadline: 2025-11-16
2 Positions
Job Overview
Company: Dragon Holidays BD
Location: Dhaka
Type: FullTime
Salary: Tk. 25000 - 35000 (Monthly)
Posted: 2025-11-06
Experience: 4 Years
Education Requirements
Bachelor / Honors
Job Responsibilities
- Deal with client inquiries regarding all kinds of international flights
- Communicate with clients to provide other travel services
- Respond to clients via online & offline channels
- Create travel itineraries with flights & other travel services
- Book flights using different platforms like GDS & other systems
- Keep sales records & report sales information
- Be up to date with airline rules, offers & promotions
- Execute all major GDS commands in Sabre / Travelport / Amadeus & NDC platforms (book, reissue, issue, split/merge, refund, ancillary, dummy bookings etc.)
- Perform other tasks regarding travel booking & client communications assigned by administration
Required Skills
- Air ticketing reservation
- GDS (Sabre)
- GDS (Amadeus)
- GDS (Travelport / Galileo)
- NDC platforms
- Ticketing & reservation
- Reservation ticketing
- GDS expert
- Tour package knowledge
- Visa processing
Benefits & Compensation
- Travel allowance (T/A)
- Mobile bill reimbursement
- Company credit card (where applicable)
- Provident fund
- Medical allowance
- Opportunity to work & train under industry experts
- Salary depends on candidate experience, skill, knowledge & attitude
Job Description
Dragon Holidays BD is hiring an experienced Reservations Manager to join their dynamic team in Banani, Dhaka. This job circular from a reputable travel company in Bangladesh seeks a results-driven individual with strong GDS knowledge, excellent customer-facing skills, and a proven track record in airline ticketing and travel reservations. If you are passionate about travel services and ready to apply your expertise in Sabre, Amadeus, Travelport (Galileo) and NDC platforms, we encourage you to apply. About the company: Dragon Holidays BD is an IATA-accredited travel management agency offering flights, hotels, tour packages, visa & immigration services, MICE and corporate travel solutions. This job posting is an opportunity to work in a professional travel environment, receive structured on-the-job training, and grow with the company. Key responsibilities (summary): Handle client inquiries and provide professional responses across online and offline channels. Create and manage complete travel itineraries including flights and connecting travel services. Book, reissue, issue, refund, and manage PNRs using major GDS platforms (Sabre, Amadeus, Travelport/Galileo) and NDC systems. Execute commands for booking, reissue, issue, split/merge, refund, ancillaries and dummy bookings. Maintain accurate sales records, report sales data, and stay current with airline rules, offers and promotions. Provide additional travel services and coordinate with operations/administration for assigned tasks. Required skills and experience: Minimum 4 years of professional experience in the travel industry (airline, travel agent, tour operator or visa/immigration processing). Strong command of GDS platforms (Sabre, Amadeus, Travelport/Galileo) and NDC; practical ticketing and reservation skills. Proven air ticketing/reservation and ticket issuance experience. Good communication skills to interact effectively with clients and suppliers. Tech-savvy: beyond basic MS Office — ability to use booking tools and multiple online systems efficiently. Preferred: knowledge of visa or tour package processing is a major plus. Education and other requirements: Bachelor / Honors degree (required). Age range: 25 to 55 years. Must be willing to commit to staying 3+ years with the company; prior travel industry experience is mandatory. Compensation & benefits: Salary range: Tk. 25,000 - 35,000 per month (depending on experience, skills and attitude). Other benefits: travel allowance (T/A), mobile bill reimbursement, company credit card (where applicable), provident fund, medical allowance. Opportunity to train and work under industry experts and gain exposure to a wide variety of travel products and corporate accounts. Workplace & application details: Workplace: Office-based at Banani, Dhaka (Work at office). Vacancies: 2. Posted on: 2025-11-06. Application deadline (valid through): 2025-11-16. Online apply available via the original job circular; please follow the application instructions provided in the circular. If you meet the requirements and want to apply, prepare an updated CV highlighting GDS and ticketing experience. How to strengthen your application: emphasize specific GDS exposure (Sabre / Amadeus / Galileo), concrete examples of ticketing tasks you handled (reissue, refund, group bookings), and any visa or tour-package experience. Mention your ability to work under pressure, punctuality and willingness to learn new systems. This job circular is published for job seekers in Bangladesh. If you are interested, read the full job description carefully and apply before the closing date. Good luck!