Friendly Customer Support & Facebook Page Responder — Join River Fish’s Office Team

River Fish, a growing company providing fresh fish delivery services across bangladesh, is looking for motivated, office-based customer support staff to join their team. This job circular invites candidates who have prior customer-facing experience and a strong ability to communicate in Bengali and manage social media customer interactions (Facebook page answering). If you want to apply to a reputable company that values timely service and customer satisfaction, please read the full job description below. Overview: This job is office-based — work from the River Fish office in South Badda, Dhaka. Position focuses on customer support and responding to inquiries on the company’s Facebook page and other online customer channels. Nature of employment: Full Time. Key responsibilities (what you will do): Answer incoming customer inquiries via the Facebook page and other online messaging channels in a timely, courteous manner. Provide clear, polite, and helpful responses in shuddho Bangla (standard Bengali); typed responses must be neat and professional. Manage customer complaints and follow internal procedures to escalate issues when required. Coordinate with the operations and delivery teams to ensure order status, fish cutting/cleaning requests, and delivery details are communicated effectively to customers. Record interaction details, update customer records, and maintain simple logs to support quality control and follow-up. Work collaboratively with colleagues in an office setting to deliver consistent customer service across platforms. Required skills and qualifications: Education: Bachelor/Honors or equivalent is required. Experience: At least 1 year of related work experience; experience in E-commerce or F-commerce (Facebook commerce) is an advantage. Language & typing: Excellent written Bengali (shuddho Bangla) and strong typing skills using Avro or equivalent Bengali typing tools on a computer. Customer management: Demonstrable ability to manage customer interactions, maintain patience under pressure, and resolve routine issues independently. Availability: Must be able to work from office — work-from-home is not allowed for this job. Age & gender: Preferred age 22 to 35 years. Open to male and female applicants. Workplace & location: Office location: South Badda (near Police Plaza Shopping Mall), Dhaka — you are expected to come to the office daily. This is a local bangladesh job; applicants should be able to commute to the Dhaka office. Compensation: Salary range: Tk. 15,000 - 22,000 per month (as advertised). Why join this company? River Fish is a local company focused on delivering fresh fish directly to customers’ doorsteps and providing value-added services such as fish cutting and cleaning. Working here gives you exposure to an e-commerce driven customer support environment. This circular is aimed at candidates who want to build experience in e-commerce customer service, social media response, and operations coordination. How to apply: The job listing indicates online application is available. To apply, follow the instructions provided in this circular and visit the company website or contact the employer. Please prepare an updated CV and any relevant references highlighting your customer service and e-commerce experience. Keywords to note: job, company, circular, bangladesh, apply — include these considerations when preparing your application materials and referencing this announcement. Additional notes: This position requires you to be present in the office at the specified Dhaka location. Training on company systems and customer handling may be provided on joining. If you have prior experience with Facebook page management and customer chat support for e-commerce platforms, highlight these in your application for faster matching. If you meet the requirements and are ready to apply, please follow the online application steps or visit the company website for more information. River Fish welcomes applicants who are committed to delivering high-quality customer service in a fast-paced environment in bangladesh.