Skydo
Client & Vendor Relations Executive (Night Shift) — Join Skydo’s BPO Team in Dhaka
Dhaka
Deadline: 2025-12-04
18 Positions
Job Overview
Company: Skydo
Location: Dhaka
Type: FullTime
Salary: Tk. 20,000 - 25,000 per month
Posted: 2025-11-04
Experience: 1 Years
Education Requirements
A Level or Bachelor of Science (BSc)
Job Responsibilities
- Act as primary point of contact for clients and vendors, addressing inquiries and resolving issues.
- Develop and maintain strong relationships through regular communication and meetings.
- Coordinate with internal departments to ensure timely and accurate delivery of services and products.
- Negotiate contracts and agreements with vendors to secure favorable terms.
- Monitor and evaluate vendor performance to ensure compliance with company standards.
- Prepare and present reports on client and vendor activities and performance metrics.
- Identify process improvement opportunities and implement strategies to enhance satisfaction.
- Assist in onboarding new clients and vendors for smooth integration.
- Stay up-to-date with industry trends and market conditions and advise management.
Required Skills
- Fluent English (spoken and written)
- Client service and vendor management
- BPO / Call Center operations
- Call center supervisory management
- Data management
- CRM software proficiency
- MS Office (Word, Excel, PowerPoint)
- Negotiation and problem-solving
- Time management and multitasking
- Detail-oriented and professional
Benefits & Compensation
- Mobile bill allowance
- Performance bonus
- Profit share
- Weekly 2 holidays
- Overtime allowance
- Tour allowance
- Fully subsidized lunch facilities
- Yearly salary review
- 2 festival bonuses
- Attendance bonus
- Opportunities for professional growth
Job Description
Skydo is urgently hiring a Client & Vendor Relations Executive (Night Shift) to join our fast-growing team in Dhaka, Bangladesh. This is an excellent job opportunity at a progressive tech-based company that provides BPO and software development services to local and international clients. If you are a fluent English speaker, customer-focused, and experienced in BPO or call center operations (or a motivated fresher), we encourage you to apply immediately.Why this circular matters: This job circular outlines a key role within the company to manage client and vendor relationships, ensure service delivery quality, and support contract negotiations. The role is ideal for candidates seeking growth in client services and vendor management within Bangladesh’s dynamic BPO sector.Key responsibilities:Act as the primary point of contact for clients and vendors, addressing inquiries and resolving issues promptly.Develop and maintain strong relationships through regular communication and meetings to ensure client and vendor satisfaction.Coordinate across internal departments for timely and accurate delivery of services and products.Negotiate contracts and agreements with vendors, securing favorable terms for the company.Monitor vendor performance and ensure compliance with company standards and contractual obligations.Prepare and present performance reports, metrics, and improvement recommendations to management.Assist in onboarding new clients and vendors to ensure smooth integration and transition.Identify process improvement opportunities and implement initiatives to enhance satisfaction and operational efficiency.Stay informed on industry trends and market conditions to advise management.Required skills and qualifications:Education: A Level or Bachelor of Science (BSc) (as listed in the job circular).Experience: At least 1 year of relevant experience in BPO, data entry firms, or call center operations. Freshers are encouraged to apply if they demonstrate strong aptitude.Language: Fluent English is a MUST — strong spoken and written communication skills are required.Technical: Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM software.Interpersonal: Excellent negotiation, problem-solving, and client-facing abilities.Other: Ability to multitask, attention to detail, professional appearance and attitude.Additional job requirements (from the circular):Age requirement: 22 to 35 years.Gender requirement: Only Male (as specified in the job ad).Workplace: On-site at the company office (Pallabi, Mirpur, Dhaka).Shift: Night shift (candidates must be able to work night hours).Salary & benefits:Salary: Tk. 20,000 - 25,000 per month (freshers to experienced, negotiable).Other benefits listed in the circular: mobile bill, performance bonus, profit share, weekly 2 holidays, overtime allowance, tour allowance, full-subsidized lunch facilities, yearly salary review, 2 festival bonuses, attendance bonus, and opportunities for professional growth.How to apply: You can apply online or send your CV by email. The circular specifies an urgent hiring need and encourages applicants to apply as soon as possible. Email: career@skydotech.com. For more company details, visit Skydo’s website at https://www.skydotech.com. When you apply, include a clear, updated CV and—if preferred—a short video resume (preferred by the employer).About the company: Skydo is a tech-driven company established in 2022 in Bangladesh that specializes in Business Process Outsourcing (BPO) and software development. The company emphasizes client-centric service, technology, and a collaborative environment for employees. This job circular reflects Skydo’s effort to expand its client services capability and maintain high standards of service for both domestic and international clients.If you meet the requirements and are ready to be part of an energetic team in a leading BPO environment, apply now using the provided email or the company website before the deadline. This job posting is a formal circular from Skydo recruiting for multiple vacancies, so timely applications are encouraged.