Grameen Healthtech Limited
Experienced IT Operations Manager — Lead IT & Data Security for Digital Healthcare
Dhaka
Deadline: 2025-11-30
1 Positions
Job Overview
Company: Grameen Healthtech Limited
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-11-03
Experience: 5 Years
Education Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred).
Job Responsibilities
- Lead and manage overall IT infrastructure, ensuring reliability, scalability, and performance.
- Oversee hospital systems operations, maintaining optimal uptime and efficiency.
- Implement and monitor frameworks to optimize performance and swiftly resolve technical issues.
- Strengthen and manage data security protocols to safeguard sensitive information.
- Ensure compliance with relevant industry standards, data protection laws, and internal policies.
- Conduct periodic security audits, vulnerability assessments, and risk mitigation initiatives.
- Supervise all hardware and software support operations for uninterrupted functionality.
- Lead, mentor, and evaluate IT team members to foster professional growth and accountability.
- Collaborate with cross-functional teams to deploy innovative technology solutions that enhance business operations.
Required Skills
- IT infrastructure management (servers, virtualization, storage, cloud)
- Network engineering and operations
- Security engineering (firewalls, IDS/IPS, encryption, vulnerability management)
- Compliance and healthcare data protection awareness
- Incident management, monitoring, backup and disaster recovery
- Team leadership and stakeholder collaboration
- Problem solving and performance optimization
Benefits & Compensation
- Mobile bill allowance
- Performance bonus
- Gratuity
- Provident fund
- Yearly salary review
- Festival bonus (2)
Job Description
Grameen Healthtech Limited is hiring an experienced IT Operations Manager to lead its IT infrastructure, data security, and hospital systems operations. This job circular invites qualified candidates in Bangladesh to apply for a pivotal role that ensures reliable, secure, and high-performing systems across the organization’s healthcare technology environment. The ideal candidate will combine technical depth in IT infrastructure and security with strong leadership and operational management skills.Why this job & company?Working at Grameen Healthtech Limited offers an opportunity to influence digital healthcare delivery, improve system reliability, and ensure compliance with healthcare data standards. This company-focused circular is tailored for professionals who want to contribute to healthcare innovation while managing enterprise-class IT operations.Key responsibilities (summary)Lead and manage overall IT infrastructure to ensure reliability, scalability and high performance.Oversee hospital systems operations and maintain optimal uptime for critical healthcare services.Implement performance-monitoring frameworks and quick resolution processes for technical incidents.Design, strengthen and manage data security protocols to safeguard sensitive patient and organizational information.Ensure compliance with relevant industry standards, data protection laws and internal policies.Plan and execute security audits, vulnerability assessments and risk mitigation initiatives regularly.Supervise all hardware and software support operations to ensure uninterrupted functionality.Lead, mentor and evaluate IT team members to foster professional growth and accountability.Collaborate with cross-functional teams to deploy technology solutions that enhance operational efficiency.Detailed responsibilitiesArchitect, deploy and maintain network, server, storage and cloud components with a focus on uptime and resilience.Operationalize incident management, change control, backup and disaster recovery processes.Develop and maintain security policies, access controls, encryption standards and logging/monitoring capabilities.Coordinate with clinical and administrative stakeholders to align IT services with healthcare workflows.Manage vendor relationships for hardware, software and managed services.Required qualifications & experienceBachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred).5–10 years of progressive experience managing IT infrastructure, ideally within healthcare or digital service environments.Proven track record improving system reliability, security posture and operational performance.Experience with hospital systems, healthcare data protection requirements and compliance frameworks is highly desirable.Skills & competenciesInfrastructure & networking (servers, virtualization, storage, cloud).Security & compliance (IDS/IPS, firewalls, encryption, vulnerability scanning, audits).Systems monitoring, backup/recovery and incident management.Leadership, team management and cross-functional collaboration.Problem-solving, analytical thinking and project management.BenefitsMobile bill allowancePerformance bonusGratuity and Provident FundYearly salary reviewFestival bonus (2)Workplace: This is a full-time, on-site position (Work at office) based in Dhaka (Mirpur 1). The company office address: Telecom Bhaban (Level # 12) 53/1, Box Nagar, Zoo Road Mirpur-01, Dhaka-1216.How to applyThis job circular is published via Bdjobs; applicants are encouraged to apply online through the official job listing (apply button on the circular). Since direct apply email or URL are not provided in the job data, please follow the online application link on the employer’s posting. Ensure your CV highlights relevant IT operations, security and healthcare experience, and include a concise cover letter explaining your fit for the role.Additional notesApplicants should be prepared to participate in technical interviews and provide references that can validate IT infrastructure and security achievements. This job posting (circular) is open to both male and female applicants as indicated in the posting. For queries about the recruitment process, refer to the official listing on Bdjobs.com or the company’s published contact points on that platform.Keywords: job, company, circular, bangladesh, apply.