Porao Technology
Customer Care Executive (Call Center) — Join Porao Technology’s Friendly Sales & Support Team
Dhaka
Deadline: 2025-12-03
15 Positions
Job Overview
Company: Porao Technology
Location: Dhaka
Type: PartTime
Salary: Tk. 6000 - 10000 (Monthly)
Posted: 2025-11-03
Experience: 0 Years
Education Requirements
Higher Secondary
Job Responsibilities
- Handle every client with care, professionalism, and sincerity.
- Communicate with critical or sensitive customers using gentle, effective, and solution-focused communication.
- Perform telesales and appointment setting for assigned clients as per daily instructions.
- Manage inbound & outbound calls from customers across the country in a timely and organized manner.
- Achieve daily, weekly, and monthly targets and maintain proper reporting.
- Follow call scripts and collaborate with internal teams to resolve or escalate customer issues.
Required Skills
- Strong verbal communication in Bengali
- Telesales and appointment-setting
- Inbound and outbound call handling
- Target-driven and results-oriented
- Reporting and basic computer skills
- Customer empathy and problem-solving
Benefits & Compensation
- Mobile bill support
- Monthly Sales KPI Bonus
- Performance bonus
- Profit share opportunities
- Yearly salary review
- 2 Festival Bonuses (as per company policy)
- Flexible weekly off-day selection (rotational)
- Skill development opportunities
- Friendly and growth-focused work environment
- Choice of duty slot: Slot 1 (9 AM - 3 PM) or Slot 2 (3 PM - 9 PM)
Job Description
Porao Technology is hiring a motivated Customer Care Executive (Call Center) to join our dynamic B2C educational-services company based in Dhaka. This job circular invites energetic candidates who enjoy helping customers, driving telesales, and meeting targets in a growth-focused environment. If you are looking for a job where you can improve your communication and sales expertise, this company and role will give you strong development opportunities. Interested candidates in Bangladesh are encouraged to apply before the deadline. About the company: Porao is a B2C educational service platform that connects parents and students with skilled, verified tutors. The company focuses on accessibility, reliability, and quality learning. As a Customer Care Executive, you will be an important part of the company’s mission to deliver excellent service to parents and students across Bangladesh. Key highlights (at a glance): Position: Customer Care Executive (Call Center) Company: Porao Technology Location: Dhaka (Mirpur 1, Tolarbag) Employment type: Part Time Vacancies: 15 Salary: Tk. 6,000 - 10,000 (Monthly) Posted on: 2025-11-03 Application deadline (valid through): 2025-12-03 — Please apply before this date Detailed responsibilities: Handle every client with care, professionalism, and sincerity. Communicate with critical or sensitive customers using gentle, effective, and solution-focused communication. Perform telesales and appointment setting for assigned clients according to daily instructions. Manage inbound and outbound calls from customers across the country in a timely and organized manner. Achieve daily, weekly, and monthly targets and maintain accurate reporting of activities and results. Follow call scripts and coaching guidance while continuously improving customer interactions. Collaborate with internal teams to ensure customer needs are resolved or escalated appropriately. Required education & experience: Minimum education: Higher Secondary (HSC) or equivalent. Experience: Up to 2 years preferred. Relevant experience in telecommunication, call center operations, or an EdTech startup is a plus. Age: At most 30 years (as specified in the circular). Desired skills and attributes: Strong verbal communication skills in Bengali and the ability to communicate politely and clearly with parents and students. Basic telesales and appointment-setting skills; ability to close and log calls effectively. Comfortable managing high volumes of inbound and outbound calls. Target-driven mindset with good organizational skills and attention to reporting. Team player with willingness to learn and adapt; punctuality and professionalism when working at the office. Compensation & benefits: Monthly salary: Tk. 6,000 - 10,000. Mobile bill support and performance-based bonuses (Monthly Sales KPI Bonus, Performance bonus). Profit share opportunities and multiple inspirational/target-achievement bonuses. Yearly salary review and 2 festival bonuses as per company policy. Flexible weekly off-day selection (rotational system) and friendly, growth-focused work environment. Skill development opportunities and exposure to sales/communication training. Choice of duty slots: Slot 1 (9 AM - 3 PM) or Slot 2 (3 PM - 9 PM). Workplace & application instructions: Workplace: Office-based (Dhaka — Mirpur 1, Tolarbag). Online apply: True (please check the company website or the job circular listing to apply; details may be posted on the company portal). Application deadline: 2025-12-03. This is the last date to apply for this job; make sure to apply before the deadline. How to apply: Review the job circular carefully, prepare your CV/resume (video resume preferred by the employer), and apply through the stated company job posting or the official website. Candidates in Bangladesh who meet the above requirements should apply promptly. If the circular or job posting includes an application link or email, use that channel to submit your application. Note: This job posting is provided by the employer and published as a job circular. Candidates should verify any further instructions directly with Porao Technology and follow the apply process listed in the official circular.