Progressive Consumer Agency Ltd
Support Associate (IT & Business) — Contract Role for Pubali Bank PLC (Progressive Consumer Agency Ltd)
Anywhere in Bangladesh
Deadline: 2025-11-27
100 Positions
Job Overview
Company: Progressive Consumer Agency Ltd
Location: Anywhere in Bangladesh
Type: Contractor
Salary: Negotiable
Posted: 2025-10-28
Experience: 0 Years
Education Requirements
Diploma in Computer; Masters. At least 2 first class results in academic record.
Job Responsibilities
- Recovery and monitoring of unpaid/overdue loans
- Cash counter operations and accurate cash handling
- Work at collection booths, branches and sub-branches according to transaction schedules
- Provide customer service during collection processes
- Maintain records, prepare reports and escalate issues per company procedure
- Coordinate with branch and business teams for collection activities
- Use basic IT/computer applications for data entry and reporting
Required Skills
- Basic computer skills (office applications, data entry)
- Loan monitoring and recovery aptitude
- Cash handling and reconciliation
- Customer service and communication
- Attention to detail and integrity
- Ability to work in schedule-driven collection environments
Benefits & Compensation
- Mobile bill reimbursement
- Tour allowance
- Festival Bonus: 2
- Point-based incentive
Job Description
Support Associate (IT & Business) — Contract RoleThis job announcement is for a Support Associate (IT & Business) position posted by Progressive Consumer Agency Ltd for deployment with Pubali Bank PLC. This circular is open to applicants across Bangladesh. If you are seeking a stable job with responsibilities in loan recovery, monitoring, cash handling and customer-facing collections, read the full job circular carefully and learn how to apply. The company is inviting qualified candidates to apply before the deadline.OverviewThis is a contractual position based at office locations with duties across collection booths, branches and sub-branches.Job location: Anywhere in Bangladesh.Employment type: Contractual.Vacancies: 100.Key responsibilitiesRecovery and monitoring of unpaid or overdue loans — follow-up with borrowers and ensure timely collection.Operate and manage cash counter duties including accurate cash handling and reconciliation.Work at collection booths and other assigned collection points according to transaction schedules (collection booth, branch, sub-branch, IBW).Provide high-quality customer service to clients and borrowers during collection and recovery processes.Maintain accurate records, prepare reports, and escalate irregularities following company procedures.Coordinate with the branch and business teams for smooth collections and transaction processing.Follow IT-related processes and use basic computer applications required for collection and reporting tasks.Education & eligibilityDiploma in Computer or Masters degree.Candidates should have at least two first-class results in their academic record as noted in the circular.Age requirement: 25 to 35 years (as specified in the circular).Preferred skills & attributesBasic computer skills (comfortable using office applications, data entry and simple reporting).Experience or aptitude in loan monitoring, recovery and cash handling is an advantage.Good communication and customer service skills to interact with borrowers and branch staff.Attention to detail, honesty and integrity in cash and record handling.Ability to work in a schedule-driven environment and at various collection points as required.BenefitsMobile bill reimbursement.Tour allowance.Festival bonuses (2 festival bonuses as noted).Point-based incentive scheme.Salary: Negotiable (as stated in the job ad).Application instructionsRead the circular carefully and prepare your cover letter, CV and photocopies of academic certificates and National ID.Send both email and a hard copy of your cover letter and CV along with 2 passport-size photographs and photocopies of academic certificates and National ID to the address listed below. Please follow the application instructions exactly as the company may shortlist based on complete documentation.Email contact given in the circular: progressive.pbl@gmai.com (use the email exactly as provided in the job circular).Office address for hard copy submissions: 8/3, Topkhana Road, Segun Bagicha (1st Floor), Near Dhaka Reporters Unity, Dhaka-1000, Bangladesh.How to prepare to applyEnsure your CV highlights relevant computer diploma education, any experience in collections, cash handling or customer service.Highlight academic records showing any first-class results, as specified.Prepare photocopies of certificates and a clear ID copy to include with your hard copy submission.Important datesPosted on: 2025-10-28.Application deadline (valid through): 2025-11-27. Please apply before this date.This job posting is published by the company and provided as a job circular on job portals. Candidates across Bangladesh are encouraged to apply if they meet the requirements. Ensure you follow the apply instructions in the circular and submit required documents before the valid through date.