Tabaya_ A Concern of Ghorer Bazar
Manager, Quality Control — Clothing Division (Retail Quality Lead)
Dhaka
Deadline: 2025-11-22
1 Positions
Job Overview
Company: Tabaya_ A Concern of Ghorer Bazar
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-10-23
Experience: 5 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Develop, implement and maintain the Quality Management System (QMS) for store operations, product sourcing, inventory and distribution.
- Define and enforce quality policies, standards and SOPs across retail outlets and supply chain.
- Carry out regular audits, inspections and quality checks of products (sourced and in-store), services and store environment.
- Monitor supplier/vendor compliance and quality performance; collaborate with procurement to address non-conformities and corrective actions.
- Set quality KPIs (defect rate, returns, customer complaints), report performance to senior management and initiate improvement plans.
- Lead and train the quality team and store staff on quality practices, customer service quality, product presentation and defect control.
- Coordinate with store operations, merchandising and logistics to ensure quality is embedded in all processes.
- Investigate customer complaints related to product/service quality, implement root-cause analysis and corrective actions.
Required Skills
- Quality Management System (QMS) implementation
- Supplier/vendor audits and compliance monitoring
- Quality inspections and defect control
- KPI setting and performance reporting
- Root-cause analysis and corrective action
- Team leadership and training
- Cross-functional coordination (operations, merchandising, logistics)
- Analytical and problem-solving skills
Benefits & Compensation
- Salary Review: Yearly
- Festival Bonus: 2
Job Description
Overview Tabaya_ A Concern of Ghorer Bazar is recruiting an experienced and driven Manager, Quality Control for its Clothing Division. This job is an excellent opportunity for a quality professional to lead quality assurance across retail store operations and the supply chain. The role is based in Dhaka, Bangladesh and is open to experienced candidates who want to apply their expertise to improve product quality, reduce defects and enhance customer satisfaction. Why this job? This is a senior operational role within a growing retail company in Bangladesh. You will lead cross-functional initiatives and directly influence product quality and store presentation. Competitive and negotiable compensation with annual salary review and festival bonuses. Key responsibilities Develop, implement and maintain a comprehensive Quality Management System (QMS) covering store operations, product sourcing, inventory and distribution. Define and enforce quality policies, standards and Standard Operating Procedures (SOPs) across retail outlets and the supply chain. Conduct regular audits, inspections and quality checks for sourced products and in-store merchandise and environment. Monitor supplier and vendor compliance and quality performance; collaborate with procurement to address non-conformities and implement corrective actions. Establish and track quality KPIs (defect rate, returns, customer complaints, etc.), prepare performance reports for senior management and drive continuous improvement plans. Lead, mentor and train the quality team and store staff on quality practices, customer service quality, product presentation and defect control. Coordinate with store operations, merchandising and logistics to embed quality into daily processes. Investigate customer complaints related to product or service quality, perform root-cause analysis and implement corrective & preventive measures. Required skills & experience Minimum 5 years of relevant experience, preferably within garments, retail or e-commerce business areas. (At least 5 years) Practical experience designing and operating Quality Management Systems for retail/clothing supply chains. Proven experience conducting supplier audits, product inspections and store-level quality reviews. Strong analytical and problem-solving skills including root-cause analysis and corrective action implementation. Good leadership, stakeholder management and training capabilities to lead a quality team and work with cross-functional partners. Familiarity with quality KPIs, reporting and continuous improvement methodologies. Effective communication skills in English and Bengali for internal reporting and vendor interactions. Education & other requirements Minimum education: Bachelor/Honors degree. Age: At least 30 years. (Only male candidates as per the company notice.) Benefits Negotiable salary package. Salary review: Yearly. Festival bonus: 2 (two festival bonuses annually). Application instructions This job posting (circular) indicates online apply is available. The official job circular lists Dhaka as the workplace. If you would like to apply, please follow the application instructions on the original job circular or the company page where the job was posted. The employer has not listed a specific email or URL in the posting; however, interested candidates may refer to the original listing or contact the company mobile number provided on the circular for clarifications. Remember to prepare an updated CV and any supporting documents before you apply. Company profile Tabaya_ A Concern of Ghorer Bazar is a retail company operating in Bangladesh. This job is an opportunity to join a company that values product quality and customer experience within the clothing division. Keywords: job, company, circular, bangladesh, apply Note: All information above is based on the employer-provided job circular. Candidates should verify details and application procedures on the original posting before applying.