Sr. Collection Executive / Collection Executive — Join a Dynamic Recovery Team at Mhadi Support Services

Mhadi Support Services Limited is seeking motivated and results-driven Sr. Collection Executives / Collection Executives to join our collections team. If you are experienced in loan recovery, comfortable interacting with clients, and able to work within bank/insurance business processes, this job offers a strong opportunity to grow in a professional environment. This job circular in Bangladesh invites both experienced professionals and freshers who are eager to learn and perform. About the company: Mhadi Support Services Limited is a professional services company providing field operations and recovery services for financial institutions. As a trusted partner to banks and insurance companies, the company emphasizes compliance, documentation, and high standards of customer service. Why apply? This job provides a structured work environment, incentive-based earnings, festival bonuses, and weekly holidays. The role is ideal for individuals who are extroverted, disciplined, and comfortable with field visits including motorbike travel. Key details (at a glance): Position: Sr. Collection Executive / Collection Executive Company: Mhadi Support Services Limited Job type: Contractual Workplace: Work at office / field visits as assigned Location: Anywhere in Bangladesh (company HQ: Gulshan-1, Dhaka) Salary: Tk. 17,000 - 22,000 (Monthly) Posted on: 2025-10-20 Application deadline: 2025-11-19 Detailed responsibilities: Debt collection: Make regular follow-ups via phone call, SMS, and physical visits as assigned to collect overdue payments and total outstanding amounts. Meet and strive to exceed daily, weekly, and monthly recovery targets. Documentation: Maintain accurate, up-to-date records of collection activities and all customer interactions. Prepare and submit daily and weekly collection reports to the supervisor. Negotiation and settlement: Discuss realistic payment plans or settlement offers with debtors within policy limits, ensuring all agreements are documented and approved through appropriate channels. Customer service: Address queries and concerns of customers regarding dues in a professional manner, maintaining a calm and respectful approach when dealing with difficult clients. Compliance: Adhere strictly to legal regulations, bank policies, and company procedures while collecting payments. Protect confidentiality of customer data and payment information at all times. Required skills and attributes: Extrovert and confident communicator with strong interpersonal skills. Proven experience in loan recovery, collections, or related operations (experience in banks and insurance is a plus). Motorbike driving capability for field visits (where applicable). Good negotiation skills, persistence, and ability to handle objections professionally. Basic computer literacy for record-keeping and reporting. Education & experience: Minimum education: Bachelor/Honors. Experience: 1 to 5 years preferred in banks, insurance, or similar sectors. Freshers are encouraged to apply if they meet other criteria. Benefits: Incentive-based pay (performance-linked). Weekly 2 holidays. Festival bonus (2 festivals as indicated by the company). How to apply: This job supports online application. Interested candidates should review the company website and apply through the company portal. Make sure your resume highlights relevant collections experience, driving capability (if applicable), and educational qualifications. This circular invites applicants across Bangladesh to apply before the deadline. If you have questions, contact the company via their official website. Important notes: Please ensure all personal information and documents are accurate when you apply. The employer is responsible for the details in this job circular; candidates are advised to be cautious with any financial transactions related to recruitment. Keywords for SEO: job, company, circular, bangladesh, apply.