BRAC
Project Officer, Trainer (Information Technology) — Deliver Digital Learning in Humanitarian Settings
Cox's Bazar (Teknaf, Ukhia)
Deadline: 2025-10-16
1 Positions
Job Overview
Company: BRAC
Location: Cox's Bazar (Teknaf, Ukhia)
Type: Contractor
Salary: Negotiable
Posted: 2025-10-07
Experience: 2 Years
Education Requirements
Bachelor’s in Computer Science, Information Technology or any other relevant subject from a reputed university/institute.
Job Responsibilities
- Assist in executing daily activities in English Language and Digital Literacy Labs across designated camps and host areas.
- Ensure proper setup, routine maintenance, and troubleshooting of IT devices (computers, projectors, routers, power backups).
- Provide technical support to trainers during sessions involving digital tools and e-learning platforms.
- Monitor and ensure correct and safe use of digital devices by learners and volunteers.
- Guide and supervise FDMN and host community volunteers during digital literacy training delivery.
- Support administrative tasks including maintenance of stock logs, equipment records, and usage logs.
- Coordinate distribution of visibility kits and learning incentives to participants.
- Liaise with procurement and logistics teams for supply requests and lab repairs.
- Identify operational risk factors (connectivity issues, power disruptions, safety hazards) and escalate appropriately.
- Maintain attendance logs, generate activity summaries, incident reports, and risk observations.
- Assist in preparing digital and written reports on lab operations, equipment usage, and participant feedback.
- Maintain secure backups of digital materials and training records in accordance with data protection protocols.
- Promote and implement safeguarding standards; follow reporting procedures for reportable incidents.
Required Skills
- Hardware and software troubleshooting (Windows, MS Office, Internet browsers)
- IT lab management and digital device maintenance
- Digital literacy facilitation and basic teaching skills
- Record-keeping and report preparation
- Problem-solving and troubleshooting
- Good proficiency in English
- Familiarity with internet safety, digital ethics, and inclusive training practices
Benefits & Compensation
- Weekly 2 holidays
- Festival Bonus (2)
- Health & Life Insurance
- Paternity/Maternity leave
- Other benefits as per organisation policy
Job Description
BRAC is seeking a dedicated Project Officer, Trainer (Information Technology) to support and run English Language and Digital Literacy Labs within a humanitarian-development nexus project in Cox's Bazar, Bangladesh. This is a meaningful job opportunity with a respected company working in challenging contexts. The circular invites qualified candidates to apply and contribute to inclusive, safe, and high-quality digital learning for displaced and host community learners.OverviewPosition: Project Officer, Trainer (Information Technology)Organisation: BRACLocation: Cox's Bazar (Teknaf, Ukhia), BangladeshEmployment type: ContractualApplication: Online (details in the circular)Why this job mattersThe role combines IT lab management, hands-on digital literacy training, administrative coordination, and safeguarding responsibilities. The Project Officer, Trainer will ensure learning centres run smoothly, devices are maintained, trainers are supported, and learners receive safe and inclusive instruction. This job is ideal for candidates experienced with NGOs or development agencies and who want to apply their IT and facilitation skills in a humanitarian environment.Key responsibilitiesLab management and technical support: ensure setup, routine maintenance, and troubleshooting of computers, projectors, routers, and power backups; maintain secure backups of digital materials.Training delivery support: assist trainers during digital sessions, supervise volunteers and learners, guide safe use of digital devices, and support e-learning platforms.Administration and logistics: maintain stock and equipment logs, coordinate distribution of visibility kits and incentives, liaise with procurement and logistics for repairs and supplies.Monitoring and reporting: keep attendance and usage records, prepare activity summaries and incident reports, escalate operational risks such as connectivity or power issues.Safeguarding and community engagement: promote and implement safeguarding standards, report incidents per procedure, and represent the company professionally with community stakeholders and CiC offices.Required skills and experienceBachelor’s in Computer Science, Information Technology, or other relevant subject from a reputed university/institute.Minimum 2 years of relevant experience, preferably with NGO or development agency contexts.Practical knowledge of hardware and software troubleshooting (Windows, MS Office, browsers) and basic IT lab management.Familiarity with adult education, digital literacy methodologies, e-learning, internet safety, and inclusive facilitation techniques.Good proficiency in English and strong interpersonal, problem-solving, and record-keeping skills.Training certificates in Digital Literacy and ICT in Education are an advantage.Competencies and attributesTechnological adaptability and learner-focused facilitation.Cultural sensitivity, strong communication, and attention to detail.Willingness to travel across sites and respond flexibly in emergency situations.BenefitsWeekly two holidaysFestival bonuses (2)Health & life insurancePaternity/maternity leaveOther benefits as per organisation policyApplication process & important notesPlease refer to the official circular for submission instructions. BRAC is an equal opportunity employer committed to safeguarding and inclusion. Selected candidates will undergo reference and background checks which may include police verification. The deadline to apply for this job is 2025-10-16. Interested applicants who meet the criteria are encouraged to apply early. This job circular targets candidates located in Bangladesh; applicants should ensure they review the full job circular and apply per the instructions provided by the company.Keywords: job, company, circular, bangladesh, apply