JG Healthcare Limited
Duty Manager — Lead Daily Operations for a Caring Healthcare Company in Dhaka
Dhaka
Deadline: 2025-10-31
1 Positions
Job Overview
Company: JG Healthcare Limited
Location: Dhaka
Type: FullTime
Salary: Tk. 30000 - 35000 (Monthly)
Posted: 2025-10-02
Experience: 4 Years
Education Requirements
Bachelor of Business Administration (BBA) in Hospitality Management
Job Responsibilities
- Oversee daily operations and ensure quality service delivery.
- Handle patient queries, complaints, and service issues professionally.
- Supervise staff during shifts and maintain a positive work environment.
- Coordinate with different departments to ensure seamless operations.
- Ensure compliance with company standards and procedures.
Required Skills
- Administration
- Customer Relationship Management
- Customer Service
- Operation
- Sales
Benefits & Compensation
- Mobile bill reimbursement
- Lunch facilities: Partially subsidized
- Festival bonus: 2 times per year
Job Description
JG Healthcare Limited is seeking an experienced and proactive Duty Manager to join its team in Dhaka. This is a rewarding job opportunity at a reputable company operating in the healthcare sector. If you are driven by service excellence, operational coordination, and people management, this circular invites you to apply and become part of a professional team in Bangladesh. About the role: As a Duty Manager you will be responsible for supervising day-to-day operations, ensuring high quality service delivery, and coordinating departments to maintain smooth workflow and patient satisfaction. You will act as a key point of contact during your shift and uphold company standards and procedures. Why apply? This job offers the chance to work in a dynamic healthcare environment where operational leadership, customer service, and team coordination are highly valued. JG Healthcare Limited is committed to providing a supportive workplace and competitive monthly compensation. This circular is directed to qualified applicants in Bangladesh who want to develop their management and operational skills. Key responsibilities (summary): Oversee daily operations and ensure quality service delivery across departments. Handle patient queries, complaints, and service issues professionally and promptly. Supervise staff during shifts, guide performance, and maintain a positive work environment. Coordinate with clinical and non-clinical departments to ensure seamless operations. Ensure compliance with company policies, standard operating procedures, and regulatory requirements. Primary duties (detailed): Monitor the overall functioning of assigned units and address operational bottlenecks. Act on patient feedback and complaints, escalating to appropriate departments when necessary. Conduct shift handovers, maintain logs, and communicate critical information to supervisors and peers. Support recruitment, training, and mentoring of junior staff when required. Work closely with administration, clinical leads, and support services to ensure patient-centered care. Required qualifications & education: Bachelor of Business Administration (BBA) in Hospitality Management or related discipline is required. At least 4 years of relevant experience in hospital, hotel, diagnostic centre, resort, group of companies, or call centre environment. Skills & competencies: Administration Customer Relationship Management Customer Service Operations management Sales awareness and stakeholder communication Strong problem solving and interpersonal skills Benefits & perks: Monthly mobile bill reimbursement Partially subsidized lunch facilities Festival bonuses (2 per year) Other important details: Location: Dhaka (Matikata), Bangladesh Employment Type: Full Time Vacancies: 1 Age requirement: 25 to 40 years Gender: Male or Female Salary Range: Tk. 30,000 - 35,000 (Monthly) Application method: Online apply available (please refer to the apply link or email provided in the circular). If no direct email or link is provided, applicants should follow the company website or the job listing source to apply. How to apply: Interested candidates should prepare an updated CV and supporting documents and apply as instructed in the job circular. Ensure your application highlights relevant experience in hospital or hospitality operations, customer service achievements, and leadership responsibilities. Because this is an important job announcement by the company, please double-check attachments and contact details before you apply. Note: This job circular is published for applicants in Bangladesh. The job posting contains information provided by the employer. Applicants are advised to verify details and correspond directly with JG Healthcare Limited for any clarifications before taking any action.