jp express
Multiple Positions at J.P. Express — CRM Executive, Booking Officer & Pickup Man (Dhaka)
Dhaka
Deadline: 2025-10-31
10 Positions
Job Overview
Company: jp express
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-10-01
Experience: 1 Years
Education Requirements
HSC or Bachelor (BBS)
Job Responsibilities
- Communicate with customers via social media inbox, email and phone courteously and promptly (CRM Executive).
- Understand customer needs, propose correct services and close sales (CRM Executive).
- Maintain relationships with existing customers and develop new customers (CRM Executive).
- Prepare and submit daily reports of customer calls/messages/sales activities (CRM Executive).
- Plan and apply strategies to achieve sales targets (CRM Executive).
- Resolve customer complaints, issues and queries promptly (CRM Executive / Booking Officer).
- Accurate data entry and tracking maintenance (Booking Officer).
- Coordinate with delivery and logistics teams (Booking Officer / Pickup Man).
- Collect parcels/documents from customers and submit to office/hub/delivery center on time (Pickup Man).
- Verify parcels (weight, CBM, condition, packaging) and maintain daily records (Pickup Man).
- Maintain company vehicle/bike properly if used and report to team leader/supervisor (Pickup Man).
- Perform other company-assigned tasks as required.
Required Skills
- Customer Handling
- Customer Relationship Management
- Customer Service
- Delivery
- Google Suite
- Microsoft Office
- Pickup
- Sales
- Telecommunication Products & Services
- Telesales
Benefits & Compensation
- Negotiable salary
- Sales-based incentives
- Performance bonus
- Festival bonuses (2)
- Yearly salary review
- Travel allowance (T/A) and mobile bill reimbursement
- Attractive incentive policy
Job Description
J.P. Express is hiring for multiple positions in Dhaka. This job circular from a growing logistics company in Bangladesh offers exciting opportunities for candidates who want to join a dynamic team. If you are looking for a stable job with growth potential in customer service and logistics, read the circular carefully and apply. The company seeks motivated individuals for CRM Executive (Customer Relationship Management), Booking Officer and Pickup Man (Courier/Logistics Assistant). Below you will find a clear overview of the responsibilities, required skills, benefits and how to apply.About the companyJ.P. Express is a multi-modal logistics service provider with experience across local and international courier, cargo and e-commerce logistics. The company has an expanding network and offers services including export/import express, customs clearance, and e-commerce logistics. As a company operating in Bangladesh, J.P. Express emphasizes customer satisfaction, timely deliveries and strong local presence.Key responsibilities (by role)CRM Executive: Communicate courteously and quickly with customers via social media inboxes, email and phone; identify customer needs and propose appropriate services to complete sales; maintain relationships with existing customers and develop new ones; prepare daily reports of calls/messages/sales activities; implement plans and strategies to meet sales targets; resolve customer complaints and queries quickly; maintain accurate customer records in CRM/database; coordinate with marketing and sales teams for campaigns and promotions; assist the team proactively and perform other company-assigned tasks.Booking Officer: Resolve customer complaints and queries; perform accurate data entry and maintain tracking records; coordinate with delivery and logistics teams; ensure accuracy in booking and related records; perform other assigned tasks as required.Pickup Man (Courier/Logistics Assistant): Collect parcels/documents from customers; submit collected parcels to office/hub/delivery center on time; behave courteously with customers and provide correct courier information; verify parcels (weight, CBM, condition, packaging); maintain daily pickup/delivery records; adhere to routes and timelines; maintain company vehicle/bike if used; report to team leader/supervisor and complete other assigned tasks.Required skills & qualificationsMinimum education: HSC or Bachelor (BBS).Experience: 1 to 2 years preferred; candidates with experience in telecommunication, logistics/courier, direct selling/marketing, call center, transportation, or delivery services startups will be preferred. Freshers are encouraged to apply for some positions.Good communication and presentation skills.Customer handling and customer service orientation.Familiarity with social media platforms and CRM/data entry.Computer literacy and proficiency in MS Office / Google Suite.Willingness to meet sales targets and work diligently.BenefitsAttractive salary (negotiable by role).Sales-based incentives and performance bonuses.Festival bonuses (2 times) and yearly salary review.Travel allowance, mobile bill reimbursement and other company benefits.Job detailsWorkplace: Office (Dhaka, DOHS Mohakhali).Job type: Full time.Vacancies: Multiple (total vacancies listed: 10).Age requirement: 18 to 35 years.Gender: M, F.How to applyPlease follow the application instructions in this circular. Candidates may send their updated CVs to the provided email or attend interviews at the company office during the specified interview days and times. The company requests applicants to bring an updated CV. Walk-in interviews are conducted on specified days (per the circular) between 11:00 AM and 5:00 PM. Office address for interviews is House: B-125, Road: 21, Mohakhali DOHS, Dhaka 1206.Contact email to apply: jobs.jpexpress@gmail.com. Apply promptly — this job circular has a deadline for applications.Keywordsjob, company, circular, bangladesh, applyIf you meet the above requirements and are interested in a rewarding position in logistics/customer service, prepare your CV and apply as instructed in this circular. Good luck!