Digital Guide Bangladesh Ltd.
Moderator with Digital Marketing — Female Customer Support & Sales Role (Uttara, Dhaka)
Dhaka
Deadline: 2025-10-31
20 Positions
Job Overview
Company: Digital Guide Bangladesh Ltd.
Location: Dhaka
Type: FullTime
Salary: Tk. 25,000 - 30,000 per month
Posted: 2025-10-01
Experience: 1 Years
Education Requirements
Minimum Graduation (Bachelor's degree preferred)
Job Responsibilities
- Provide accurate product/service information and answer customer queries.
- Moderate and manage customer/community interactions following company guidelines.
- Achieve daily, weekly, and monthly sales and KPI targets.
- Maintain customer database and follow up with potential clients.
- Prepare daily/weekly sales reports for management.
- Provide feedback on customer objections and complaints to senior management.
- Create new client records and ensure CRM data integrity.
Required Skills
- Proficiency in Bangla (Bangle), English (must) and Hindi (priority)
- Basic computer skills (MS Office, Internet browsing)
- Familiarity with Telegram and online communication tools
- Strong verbal communication and customer handling skills
- Target-driven mindset and ability to meet KPIs
Benefits & Compensation
- Basic Salary: Tk 20,000 (part of package)
- Full Attendance Bonus: Tk 5,000
- KPI Bonus (after permanent): Tk 5,000
- Half-yearly salary review
- Performance-based incentives
Job Description
Digital Guide Bangladesh Ltd. is seeking motivated female candidates for the role of Moderator with Digital Marketing. This job posting is part of a recruitment circular in Bangladesh and is ideal for graduates who want to join a growing BPO / ITES company. The company is looking for team members who can support customer queries, promote products, and contribute to sales targets while delivering excellent service. This job is published by the company and candidates are encouraged to carefully review responsibilities, skills, benefits, and application instructions before they apply. This job offers a structured working environment, performance-based incentives, and opportunities to grow within a service-focused company. Below you will find the full job responsibilities, required skills, education, benefits, and how to apply. Job title: Moderator with Digital Marketing Company: Digital Guide Bangladesh Ltd. Location: Uttara, Sector 13, Dhaka, Bangladesh Employment type: Full Time (Work at office) Vacancies: 20 Apply by (Deadline): 2025-10-31 Key responsibilities Provide accurate product and service information and promptly answer customer queries via assigned channels. Handle moderation activities, maintain quality conversations, and ensure community/customer interactions follow company guidelines. Achieve daily, weekly, and monthly sales and KPI targets as assigned by management. Maintain and update customer database; follow up with potential clients to convert leads into customers. Prepare and submit daily/weekly sales and activity reports to senior management. Collect and provide feedback to senior managers regarding customer objections, complaints, and trends. Create new client records and ensure accurate CRM usage. Collaborate with team members and reporting managers to meet performance goals and service-level expectations. Required skills & qualifications Minimum Graduation (Bachelor's degree preferred). Proficiency in Bangla (Bangle), English (must), and Hindi (priority). Basic computer skills including MS Office, Internet browsing and comfort using Telegram. Excellent verbal communication, customer handling, and persuasion skills. Ability to work in a target-driven environment and meet KPIs consistently. Age limit: Maximum 30 years. Only female candidates can apply for this role as per the job circular. Freshers are welcome; candidates with 1 to 2 years of experience in customer service, sales, or digital marketing are also suitable. Working hours & environment Working time: 10:00 AM to 8:00 PM with a 2-hour break. Workplace: Office-based in Uttara, Dhaka (Sector 13). Rest days: 4 days/month (Friday). Leave restrictions apply as stated by the employer. Compensation & benefits Salary Range: Tk. 25,000 - 30,000 (Monthly). Salary Review: Half-yearly. Full Attendance Bonus: Tk. 5,000 (No late, no absent). KPI Bonus (after confirmation/permanent): Tk. 5,000 for achieved sales target. Performance-based incentives and career growth opportunities within the company. This job circular is published for candidates in Bangladesh who want to apply for a customer-facing, performance-driven role. If you meet the qualification and are interested in this job at Digital Guide Bangladesh, prepare an up-to-date resume and any relevant documents. Online apply is available for this position; the job listing was published on 2025-10-01 and the expiry (last date to apply) is 2025-10-31. For any additional queries, candidates may contact the company phone number provided in the job listing. Note: This description is optimized for search and includes keywords frequently used by job seekers in Bangladesh — job, company, circular, bangladesh, apply — to help you find and evaluate this opportunity quickly.