Cross Border BD
Senior Counselor / Counselor — Visa & Immigration Counselor for Client-Focused Travel Services
Dhaka
Deadline: 2025-10-27
1 Positions
Job Overview
Company: Cross Border BD
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-27
Experience: 0 Years
Education Requirements
Higher Secondary or Bachelor/Honors
Job Responsibilities
- Assist clients with the complete visa application process for work permits and travel visas
- Provide consultation and guidance over phone calls, WhatsApp, and other communication platforms
- Build and maintain professional relationships with clients based on trust and transparency
- Ensure all required documentation is accurately prepared and submitted on time
- Stay updated with immigration laws, visa policies, and changes in embassy procedures
- Coordinate with embassies, consulates, and immigration authorities for smooth processing
- Offer visa counseling and pre-departure guidance tailored to each client’s destination and needs
- Track visa application statuses and provide regular updates to clients
- Maintain accurate records and ensure the confidentiality of all client data
- Handle complex or rejected visa cases by offering personalized solutions and alternative options
Required Skills
- Google Docs
- Google Sheets
- MS Office
- Client counseling
- Documentation and record-keeping
Benefits & Compensation
- Office-based role (Uttara, Dhaka)
- Negotiable salary
- Video resume accepted for screening
Job Description
Cross Border BD is recruiting a motivated and client-focused Senior Counselor / Counselor to join their Dhaka office. This job is ideal for someone passionate about immigration, travel, and visa processing who wants to work in a fast-paced environment helping clients navigate complex international requirements. This job circular from Cross Border BD (a reputed company in Bangladesh) seeks candidates who can communicate clearly, handle documentation accurately, and provide empathetic counseling to clients. Interested candidates are encouraged to carefully read the responsibilities and apply promptly before the deadline. Why join this company? Work with a specialized team focused on visa, immigration, and cross-border career services. Hands-on role that builds professional client relationships and improves real-world immigration outcomes. Opportunity to handle diverse cases and develop expertise across different embassies and documentation standards. Overview of the role Job Title: Senior Counselor / Counselor Workplace: Office-based (Uttara Sector 11, Dhaka) Employment Type: Full Time Application method: Online apply available — please apply before the deadline Core responsibilities Assist clients with the complete visa application process for work permits and travel visas. Provide consultation and guidance over phone calls, WhatsApp, and other communication platforms. Build and maintain professional relationships with clients based on trust and transparency. Ensure all required documentation is accurately prepared and submitted on time. Stay updated with immigration laws, visa policies, and changes in embassy procedures. Coordinate with embassies, consulates, and immigration authorities for smooth processing. Offer visa counseling and pre-departure guidance tailored to each client’s destination and needs. Track visa application statuses and provide regular updates to clients. Maintain accurate records and ensure the confidentiality of all client data. Handle complex or rejected visa cases by offering personalized solutions and alternative options. Required skills & qualifications Education: Higher Secondary or Bachelor/Honors (as required by the company). Experience: At most 1 year preferred; freshers are encouraged to apply. Relevant experience areas include Travel Agent, Tour Operator, Immigration/Visa Processing, Travel Startup. Technical skills: Familiarity with Google Docs, Google Sheets, MS Office. Soft skills: Strong communication, client counseling, attention to detail, record-keeping, confidentiality, and ability to work collaboratively in an office setting. Additional requirements & notes Age: 18 to 32 years (as stated by the company). Gender preference noted: Only female candidates are being considered for this particular posting. Office location: Uttara Sector 11, Dhaka — candidates should be able to commute to the office. Salary: Negotiable. Video resumes are preferred/accepted for initial screening. How to apply Please review this job circular carefully. The company invites qualified candidates to apply online. While the explicit apply link or email is not provided in the posting, the company has indicated online application is available and candidates should apply before the listed deadline. Make sure your application highlights your relevant experience in visa processing, travel operations, or immigration counseling. Keywords: job, company, circular, bangladesh, apply