Mutual Trust Bank PLC
Associate Manager — Lead Acquiring & Merchant Transaction Monitoring (Mutual Trust Bank)
Dhaka
Deadline: 2025-10-05
1 Positions
Job Overview
Company: Mutual Trust Bank PLC
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-21
Experience: 8 Years
Education Requirements
Bachelor/Honors (preferably in Business Administration/Management/Banking/Computer Science/Accounting or related discipline) from a UGC-approved university; postgraduate degree advantageous. No third division/class or equivalent CGPA allowed at any stage.
Job Responsibilities
- Lead the bank’s end-to-end acquiring/merchant transaction monitoring to ensure safe, secure, and compliant operations across all channels.
- Design, implement, and refine rules/scenarios/thresholds to detect fraud or suspicious activity.
- Ensure alignment with Bangladesh Bank guidelines, international card scheme requirements (e.g., Visa, Mastercard), and internal risk policies.
- Coordinate with Fraud Risk, AML, Compliance, IT Security, and Operations to strengthen prevention and detection capabilities.
- Monitor merchant/sub-merchant activity and review Transaction Profile (TP) and Off-Us (domestic & international) reports; build real-time dashboards, alerts, and escalation paths.
- Analyze transaction trends and merchant behavior to identify vulnerabilities and recommend mitigation strategies; prepare and present MIS/risk reports to senior management and regulators.
- Lead incident investigations, root-cause analysis, and corrective actions; mentor and develop the monitoring team; liaise with regulators, law enforcement, and card schemes as needed.
Required Skills
- Advanced MS Excel and Microsoft Office proficiency
- Transaction monitoring and fraud detection expertise
- Knowledge of Bangladesh Bank regulations and international card-scheme rules
- Strong analytical, problem-solving, and report-writing skills
- Experience with building dashboards, alerts, and escalation processes
- Ability to coordinate across compliance, IT security, operations, and external stakeholders
Benefits & Compensation
- Competitive salary and benefits as per company policy
- Opportunities for professional development and training
- Standard employee benefits of a private commercial bank in Bangladesh
Job Description
Mutual Trust Bank PLC invites experienced professionals to apply for a critical compliance and risk-oriented job role: Associate Manager – Acquiring/Merchant Transaction Monitoring Team. This is a high-impact position at a leading bank in Bangladesh where the successful candidate will lead acquiring and merchant transaction monitoring activities, ensuring the company remains compliant with local regulator guidance and international card-scheme requirements.This job circular is ideal for candidates with strong analytical skills, hands-on fraud detection and monitoring experience in the banking sector, and a demonstrated ability to coordinate across technology, compliance, and operations teams. The role requires an individual who can design detection rules, produce clear MIS, and lead investigations when incidents arise. Below you will find a comprehensive description of responsibilities, required skills, experience, education, and how to apply before the application deadline. Please read carefully and apply in time.Key ResponsibilitiesLead the bank’s end-to-end acquiring/merchant transaction monitoring to ensure safe, secure, and compliant operations across all channels.Design, implement, and refine rules, scenarios, and thresholds to detect fraud or suspicious activity across merchant acquiring and off-us transactions.Ensure compliance and alignment with Bangladesh Bank guidelines, Visa/Mastercard and other card-scheme requirements, and the bank’s internal risk policies.Coordinate with Fraud Risk, AML, Compliance, IT Security, and Operations to strengthen prevention and detection capabilities.Monitor merchant/sub-merchant activity and review Transaction Profile (TP) and Off-Us reports (domestic & international); build real-time dashboards, alerts, and escalation paths.Analyze transaction trends and merchant behavior to identify vulnerabilities and recommend mitigation strategies; prepare and present management information system (MIS) and risk reports for senior management and regulators.Lead incident investigations, perform root-cause analysis, recommend and track corrective actions, and liaise with regulators, law enforcement, and card schemes as needed.Mentor and develop the monitoring team to improve detection coverage, reduce false positives, and enhance operational response.Required Experience & EducationMinimum 8 years of relevant experience (experience within banks or acquiring/merchant monitoring is essential).Bachelor/Honors degree (preferably in Business Administration, Management, Banking, Computer Science, Accounting, or a related discipline) from a UGC-approved university. A postgraduate degree is an advantage.No third division/class or equivalent CGPA is allowed at any stage.Skills & CompetenciesProven expertise in transaction monitoring, fraud detection, or related risk functions in banking.Strong command of Microsoft Office, especially MS Excel (advanced skills for data analysis and reporting).Good report-writing and record-keeping skills; ability to prepare clear MIS for senior stakeholders and regulators.Analytical and problem-solving mindset; ability to multitask and manage time effectively.Working knowledge of Bangladesh Bank regulations, card-scheme rules (Visa, Mastercard), and fraud/AML risk practices.Experience building dashboards, alerts, and escalation paths; familiarity with monitoring platforms and analytic tools is desirable.Additional Information & BenefitsJob Nature: Full Time, work at office in Dhaka, Bangladesh.Company: Mutual Trust Bank PLC, a private commercial bank operating in Bangladesh.Location: MTB Centre, 26 Gulshan Avenue, Plot 5, Block SE (D), Gulshan 1, Dhaka 1212.Vacancy: As per circular (interested candidates should apply promptly).Benefits: Competitive salary and benefits as per company policy; specific details will be provided to shortlisted candidates.How to ApplyOnlineApply is enabled for this job circular. The advertisement lists the application deadline as 2025-10-05. Interested candidates should apply before the deadline. The job posting does not include a direct apply URL or email; applicants are advised to check the official Mutual Trust Bank PLC careers page or the publishing portal where this circular appeared. For immediate queries, the contact mobile listed with the posting is 01730080305. When you apply, ensure your CV reflects relevant transaction monitoring experience and that your academic record meets the stated education requirement.This job posting in Bangladesh is provided by the company and candidates should verify details through the employer’s official channels before taking any action. Apply early to avoid missing the closing date.