Crimsoncup Coffee & Tea Bangladesh
Quality Control Manager — Lead Quality & Food Safety for a Growing Coffee Chain
Dhaka
Deadline: 2025-10-19
1 Positions
Job Overview
Company: Crimsoncup Coffee & Tea Bangladesh
Location: Dhaka
Type: FullTime
Salary: Negotiable
Posted: 2025-09-20
Experience: 7 Years
Education Requirements
Bachelor/Honors
Job Responsibilities
- Develop, implement, and oversee quality control standards for coffee, food, and service across all outlets.
- Maintaining food and coffee making SOP as per the international standard set by Crimson cup for maintaining consistency.
- Conduct regular audits and inspections to ensure compliance with company standards and food safety regulations.
- Design and deliver training programs for baristas, kitchen staff, and managers to ensure consistency in taste, hygiene, and customer service.
- Inspect kitchen, bakery, and raw material quality to ensure premium standards.
- Train baristas, kitchen staff, and outlet managers on hygiene, SOPs, and customer service excellence.
- Monitor supplier quality and work closely with procurement to maintain premium product standards.
- Handle customer feedback related to quality issues and create effective improvement plans.
- Prepare regular reports on quality metrics and provide recommendations to senior management.
- Ensure compliance with Bangladesh Food Safety Authority (BFSA), BSTI, and international standards.
- Collaborate with R&D to test new menu items, recipes, and brewing techniques before launch.
- Implement international food safety systems such as HACCP, ISO, and GMP across operations.
- Work closely with outlet managers to ensure brand consistency in taste and presentation.
- Identify process improvement opportunities and recommend operational changes.
- Supervise inventory handling, storage conditions, and warehouse hygiene.
- Monitor temperature, equipment calibration, and maintenance to ensure food safety standards.
- Build and maintain documentation of QC policies, SOPs, and training manuals.
- Lead and mentor the QC team to drive a culture of continuous quality improvement.
- Collaborate with operations and outlet managers to maintain brand consistency across 14+ outlets.
Required Skills
- COFFEE SHOP
- Exceptional attention to detail and analytical skills
- Food quality control management
- Food safety
- People management skill
- Quality Assurance/ Quality Control
- Quality Control Audit/ Inspect
Job Description
Crimsoncup Coffee & Tea Bangladesh is seeking an experienced and passionate Quality Control Manager to join our team. This job offers an exciting opportunity to lead quality assurance, food safety, SOP implementation, training, and supplier management across 14+ outlets in Bangladesh. If you are a detail-oriented quality professional with a strong background in F&B operations, coffee production or bakery environments, this company circular could be the next career move for you. Read on to learn how to apply and what the role entails.Why this job & company?Work with an international franchise in a dynamic, fast-growing F&B environment.Lead and influence quality assurance, HACCP/ISO/GMP adoption, and product consistency across multiple outlets.Opportunity to design training, audits, and QC systems that directly impact customer experience and brand reputation.Key responsibilities (summary)Develop, implement, and maintain quality control standards for coffee, food and service delivery.Conduct regular audits and inspections to ensure compliance with internal standards and Bangladesh regulatory bodies such as BFSA and BSTI.Design and deliver training programs for baristas, kitchen staff and managers to maintain consistency in taste, hygiene and customer service.Monitor supplier quality, raw material inspection and collaborate with procurement for premium standards.Implement international food safety systems (HACCP, ISO, GMP) and maintain necessary QC documentation and SOPs.Lead incident resolution, customer feedback improvements and preparation of quality metric reports for senior management.Detailed responsibilitiesDevelop, implement, and oversee quality control standards for coffee, food, and service across all outlets.Maintain food and coffee making SOPs as per international standards set by Crimsoncup to ensure consistency.Conduct regular audits and inspections to ensure compliance with company standards and food safety regulations.Design and deliver training programs for baristas, kitchen staff, and managers to ensure consistency in taste, hygiene, and customer service.Inspect kitchen, bakery, and raw material quality to ensure premium standards.Train baristas, kitchen staff, and outlet managers on hygiene, SOPs, and customer service excellence.Monitor supplier quality and work closely with procurement to maintain premium product standards.Handle customer feedback related to quality issues and create effective improvement plans.Prepare regular reports on quality metrics and provide recommendations to senior management.Ensure compliance with Bangladesh Food Safety Authority (BFSA), BSTI, and international standards.Collaborate with R&D to test new menu items, recipes, and brewing techniques before launch.Implement international food safety systems such as HACCP, ISO, and GMP across operations.Work closely with outlet managers to ensure brand consistency in taste and presentation.Identify process improvement opportunities and recommend operational changes.Supervise inventory handling, storage conditions, and warehouse hygiene.Monitor temperature, equipment calibration, and maintenance to ensure food safety standards.Build and maintain documentation of QC policies, SOPs, and training manuals.Lead and mentor the QC team to drive a culture of continuous quality improvement.Collaborate with operations and outlet managers to maintain brand consistency across 14+ outlets.Required skills & experienceMinimum 7 years of relevant experience in food & beverage, coffee shop chains, bakeries or packaged food industry.Hands-on experience with quality assurance / quality control, audits and inspections.Strong understanding of food safety regulations in Bangladesh and international standards (HACCP, ISO, GMP).Exceptional attention to detail, analytical skills, and people management capability.Experience designing and delivering training to frontline staff (baristas, kitchen, outlet managers).Supplier quality management and raw material inspection experience.EducationBachelor/Honors degree in Food Science, Microbiology, Nutrition, Engineering, or a related field preferred. Relevant certifications in food safety or quality management are a plus.How to applyThis job circular is published by the company through a recruitment platform. The role is open for applicants in Bangladesh. The official application deadline is 2025-10-19. Interested candidates should prepare an updated CV and any relevant certifications. Because OnlineApply is enabled for this posting, please visit the listing or the company’s official channels to apply. Make sure your application highlights your QC achievements, training experience, and practical knowledge of food safety systems. Keywords to keep in mind while preparing your application: job, company, circular, bangladesh, apply.Additional notesLocation: Dhaka — work-at-office role with oversight across outlets.Employment type: Full Time.Salary: Negotiable based on experience.This description is intended to be SEO friendly and help qualified candidates find and apply for the job. If you are a quality professional passionate about coffee, food safety, and elevating customer experience, this is an excellent opportunity to join a growing company in Bangladesh.